Sales & Marketing Coordinator

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

• Ensure that you fully understand the business strategy and positioning of the Minor Hotels brand, and that you are able to effectively articulate this positioning in the marketplace. This is a responsibility of ALL sales professionals, regardless of their responsibility level.
• Maintain a personal up-to-date knowledge on all Minor Hotels product and service offerings, and the products, services, rates and new developments of key competitors, and an awareness of general industry trends.
• Understand the relative importance and priority of the current account base, so that personal efforts can be directed accordingly.
• Support the development of new client contacts and the maintenance of detailed information on the potential revenues from these accounts.
• Achieve all personal financial and non-financial objectives, working with department leadership to ensure these objectives are met.
• Take responsibility for your own professional development including strong financial literacy and negotiation skills, and strong face-to-face selling skills needed to become a future Sales Leader for Minor Hotels.
• Maintain accurate management status reporting on business results, and Team Member action planning.
• Practice effective cost control and adhere to internal procedures for approval of expenditure
• Actively participate in client familiarization trips, site inspections, sales trips and roadshows as required to meet the sales targets of the hotel.
• Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise. In particular this includes Front Office, Reservations, and Events colleagues.
• Drive opportunities to upsell and cross-sell Minor Hotels products
• Maintain a full working knowledge of the IT support tools used in the world of sales today, including sales-specific software, property PMS, the Microsoft Office toolset
• Ensure that all paperwork Team Member with the work of the department is processed quickly and efficiently, including letters, emails, contracts and reports.
• Assist in establishing and maintaining client databases, and using those databases in promotions and marketing campaigns
• Provide all assistance to guests and clients in a proactive, professional and friendly manner

Qualifications

• Bachelor’s degree in business, Commerce, Economics and/or Marketing or equivalent from an accredited and renowned University.
• Fluency in English - spoken and written is a must.
• Language skill would be advantageous e.g. Arabic, German, Italian, Russian
• Minimum eighteen (18) months of sales and marketing experience, with an international luxury hospitality brand/company and/or a Maldives Resort.
• Previous experience of living and working in the Maldives would be advantageous.