Sales Operation Advisor - Salesforce.com Administrator - Express Scripts - Remote

This position is responsible for providing expert content and professional leadership on complex Sales Operations assignments/projects as well as provide operational support to sales management. The administrator will plan and coordinate projects to improve the operational efficiency and effectiveness of the sales force.

ESSENTIAL FUNCTIONS

• Serve as a subject matter expert to the business unit and support business leaders with SalesForce.com administration and configuration

• Ability to understand business needs and design repeatable solutions in an ambiguous data environment, utilizing knowledge of database architecture and implementing creative solutions
• A strong mid-level Salesforce.com Administrator who will be proactive in continually helping our company enhance and evolve the platform.
• This will require working with all stakeholders cross functionally to understand business requirements and designing best practice solutions.
• This individual should be comfortable with managing Salesforce.com daily.
• Candidate should have experience managing and working with Salesforce either with integrations or migrations.
• This candidate should be knowledgeable of business process and own all aspects of our Salesforce.com platform, both current and future build scenarios.
• Develop processes and procedures to support the sales process and participates in the development of requirements for sales support systems.
• Maintain information of sales activities that support sales performance metrics and sales process improvement.
• Responsible for multi-functional sales operations often for a dedicated geographic area or large business unit.
• Operations may be delivered through direct or matrix relationships with other sales support functions like Sales Effectiveness or Sales Administration.
• Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives.
• Uses deep professional knowledge and acumen to advise functional leaders.
• Focuses on providing thought leadership within Sales Operations but works on broader projects, which require understanding of wider business.
• Recognized internally as a subject matter expert.

QUALIFICATIONS:

• Bachelor's degree or equivalent work experience
• Salesforce.com Certified Administrator preferred
• 3 + years Salesforce.com Administration experience
• Demonstrate initiative with commitment and ability to work under pressure and meet tight deadlines
• Proven ability to work collaboratively in complex matrix organizations and agile teams
• Blend creativity, relentless problem-solving and business acumen to drive innovation through analytics
• Strong verbal/written communication skills to work with various matrix partners.
• Knowledge of PBM or Healthcare industry preferred

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 85,700 - 142,800 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.