Sales Operations

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Scope of Position

The focus of Sales Operations is to optimize the effectiveness of the district sales team by providing support to the District Sales Team and Manager. The Sales Operations candidate must have a desire to become an expert in sales fundamentals and process, and the drivers of results for their Sales team.

Using strong communication skills and deadline management, sales operations will effectively collaborate with a variety of people and job functions, accomplishing tasks of moderate to high complexity and scope, and have the ability to perform in a challenging and fast-paced environment. This role provides growth opportunity, recognition and reward for the achievement of business results. Position gains great insight to moving into a field Sales position if desired.

Reports to District Sales Manager or District Manager

Key Deliverables

These are the minimum results expected from Sales Operations:

1. Manage monthly delivery of key reports to the District Sales Manager.
2. Manage weekly sales meetings, as directed by the District Sales Manager.
3. Deliver qualified sales leads to the team.
4. Update CRM and ensure data integrity measurements are met for the branch.
5. Deliver and coordinate bid response information requested by the local Sales team or the Expeditors network.
6. Provide rates and pricing support when needed.
7. Organize sales events to drive existing and new customer engagement.
8. Ensure updated marketing materials are accessible to the Sales team and create customer-focused presentations from various marketing materials. Work with the CHQ-Marketing team for customized content when needed.
9. Manage company visitors and arrange meeting schedules with the Sales team.
10. Organize training sessions related to Sales for your branch, as directed by the District Sales Manager.
11. Attend training and development sessions to understand the requirements of Sales.
12. Take on additional assignments, as required, in support of company needs.

Qualifications

To be the most effective in this position we are looking for the following skills and experience:

• Proficiency in Excel, Power BI, PowerPoint, and Word.
• Familiarity with CRM platforms (e.g., MS Dynamics, Salesforce) and ensuring data accuracy and integrity.
• Oral and written proficiency in the English language.
• Sense of urgency for goal achievement.
• Self-motivated with the ability to work in a fast-paced and constantly changing environment.
• Strong problem-solving, organizational, and interpersonal skills.
• Timeliness and accountability for results.
• Empowered to make quick decisions in response to changing conditions.
• Influence others to take action.
• Ability to work productively both individually and in a team environment.
• Strong rapport and relationship-building focus.
• The ability to work off-site for local events.
• Comfortable with regular data entry on a laptop computer.

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus