Sales Operations Analyst

Sales Operations Analyst

Who We Are:

OpenEye, the cloud video platform company, provides solutions for video security, business intelligence and loss prevention. For over 20 years, OpenEye has been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support.  Our on-site and cloud-based products can be found protecting schools, hospitals, banks, retail stores, and other facilities around the world. OpenEye’s solutions are available globally through a trusted network of certified service providers. OpenEye is a subsidiary of Alarm.com. Learn more at www.openeye.net.

Job Summary:

OpenEye is seeking an experienced and driven Sales Operations Analyst to join our growing team at our Liberty Lake, WA location. The ideal candidate will possess a strong analytical mindset, excellent communication skills, and a deep understanding of sales processes and tools. As a Sales Operations Analyst, you will be responsible for optimizing sales operations, providing insights to drive sales growth, and supporting the sales team in achieving their targets.

Our Sales Operations Analyst will work onsite in our Liberty Lake, WA headquarters and reports to our Sr. Manager, Revenue Operations.

Role and Responsibilities:

• Develop and maintain sales reports, dashboards, and KPIs to monitor sales performance and identify trends.
• Analyze sales data to identify opportunities for process improvements, increased efficiency, and revenue growth.
• Assist in the development and implementation of sales strategies, goals, and initiatives.
• Collaborate with the sales team to ensure accurate forecasting and pipeline management.
• Manage and maintain the CRM system, ensuring data accuracy and consistency.
• Conduct market research to identify industry trends, competitor strategies, and potential business opportunities.
• Collaborate with cross-functional teams, including marketing, finance, and product development, to support the sales team's objectives.
• Provide training and support to the sales team on sales tools, processes, and best practices.
• Assist in the preparation of sales presentations, proposals, and contracts.

Requirements:

• Bachelor's degree in Business, Marketing, Finance, or a related field. Or equivalent experience.
• Minimum of 2 years of experience in sales operations, business analysis, or a similar role.
• Strong analytical skills with the ability to interpret complex data and provide actionable insights.
• Proficient in Microsoft Office Suite, especially Excel, and CRM systems (e.g., Salesforce). Experience with BI tools such as Power BI a strong plus.
• Excellent verbal and written communication skills.
• Strong project management and organizational skills, with the ability to prioritize tasks and meet deadlines.
• Detail-oriented and able to work both independently and as part of a team.
• Knowledge of the video security industry is a plus.

OpenEye Perks:

• The pay range for this opportunity is $65,000 - $80,000 annually.  
• Employees are eligible to purchase company stock at a discounted rate.
• Collaborative, fun, onsite, creative culture where idea sharing is encouraged.
• Casual dress code, jeans are welcome.
• Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
• Up to $5,000 annual company match for 401k.
• Company paid short-term/long-term disability, AD&D and life insurance.
• Paid maternity and paternity leave.
• 15 Days of Paid Vacation accrued per year (increases after year 3).
• Paid Sick/Wellness time is accrued at a rate of 1 hour for every 35 hours worked, except where local laws are more generous.
• 9 Paid Holidays per year.
• Educational Assistance Program covering non-degree support, undergraduate and graduate degrees.
• Employee Equipment Program – Free Alarm.com system for your home!

 OpenEye is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

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