Sales Operations Analyst

Job Title
Sales Operations Analyst
Job Description
About the Role
In this role, you will ensure that our go-to-market teams are enabled with the right reporting, analytics, data, systems, and tools to be effective in their roles and decision making. You will be a key player in confirming our operational processes and controls are effective. If you enjoy analyzing and using data to provide visibility that helps leaders to spot trends and make great decisions to deliver sustainable results in support of its growth strategy, then we are looking for you.
Your Day-to-Day • Experience working in a very nimble data environment while assigned to highly complex and unique projects with escalated delivery timelines • Ability to synthesize data from multiple sources to address complex business questions • Partner with Head of Sales Systems and GTM leaders to develop, maintain, and optimize Salesforce (SFDC) reports, dashboards, and other associated functionality • Proficient SQL skills with knowledge across different data environments (Snowflake, SQL Server, Oracle, etc) • Advanced skills in BI Tools such as Tableau, PowerBI, Looker, etc • Experience working closely with product/process team owners, issue remediation, control partners and risk leaders to define • problem statements, gather information, identify source data, validate findings and provide recommendations for reporting • Build and apply analytics for GTM Leadership on sales results and program efficiency to provide business insights, forecasts, and derive meaningful insights that drive the business forward • Support the GTM Operations Senior Director with ensuring that the weekly, monthly, and quarterly operating cadence is running effectively throughout the GTM teams • Train internal business partners on tools available and the data they need to run successful and insightful reporting • Support Revenue Operations as needed
Key Responsibilities
About You: • Influential; builds and nurtures trusted relationships - appreciates the value of helping our internal customers to achieve positive outcomes • Analytical; adept at gleaning insights and enjoys reporting data through metrics and indicators that are accurate, timely, and easy to understand • Compelling; ability to present data, analytics, and other complex ideas clearly to quickly show how the business is performing, where attention is required, and potential solutions to address issues obtained via data-driven insights • Communicative; Assertive and comfortable in handling queries and objections and influencing outcomes • Organized; experience gathering and documenting requirements from stakeholders • Detail oriented; it's important that our decisions are based on accurate data and facts, and that our customers receive information that is right the first time • Action and result focused; takes pride in seeing a task through to successful completion • Tenacious; displaying strength and resilience in the face of challenges • Curious; Strong desire for learning new platforms, development, analytic and presentation tools; modeling, analytic and quantitative techniques
Desirables or show us your potential to learn on the job: • We are a Salesforce (SFDC) and Microsoft driven business that utilizes various integrated tools including PowerBI, Tableau, Zuora, Avalara and Hubspot. It would be an advantage to already have some experience with those - but we can teach you • Familiarity with accounting, finance, and sales operations concepts
About Brightpearl by Sage:
Recently acquired by Sage, Brightpearl is an award-winning tech business, named one of 2023's Best Places to Work in the heart of downtown Austin, as part of one of the fastest-growing technology companies in the city, the state and far beyond.
The acquisition of Brightpearl and Sage, accelerates our strategy for growth, including scaling Sage Intacct, broadening the value proposition for mid-sized businesses, and expanding Sage's digital network.
Why you would love to join us: • Brightpearl by Sage is the number one Retail Operating System for brands and retailers. We manage everything 'after the buy button' so that our customers can focus on growing fearlessly. "People First" is one of our core company values, so before we get too into your day to day, here's a taster of what we bring to the table: • The opportunity to work with talented people • A transparent leadership team • Flexible working and generous holiday allowances • A diverse and inclusive workplace • Fantastic progression opportunities in a high growth business • Opportunity to collaborate and share success through company-wide socials and All Hands
Perks? We have plenty. • Competitive salaries that landed us top 5% of similar sized companies (according to Comparably) • Comprehensive health, dental and vision coverage • 401(k) retirement match (100% matching up to 4%) • 21 days paid time off (+1 floating holiday) • 5 days paid yearly to volunteer (through Sage Foundation) • Sage Wellness Rewards Program (flexible ways to use wellness credit and fitness reimbursement) • A library of on-demand career development options and ongoing training offerings
Hear from our employees:
According to our employee feedback on Comparably, we scored a 4.8/5 rating on company culture and our employees gave our CEO a score of 90/100. We also won awards in 2021 for Best Company when it comes to diversity, compensation, women, work-life balance, leadership, and career growth, to name a few.
Dig deeper about who we are:
Who is Sage: https://www.sage.com/en-us/company/about-sage/
Life at Sage: https://www.sage.com/en-us/company/careers/
Our Values & Behaviors: https://www.youtube.com/watch?app=desktop&v=vt5JXf-Gwno&feature=youtu.be
How we make a difference: https://www.sage.com/en-us/company/sage-foundation/
Sage Business Cloud - SaaS for Every Business: https://www.sage.com/en-us/products/
Justification for Position Pipeline
Function
Sales
Country
United States
Office Location
Austin
Work Place type
Hybrid
Advert
People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than forty years, and people are driving our future as a great SaaS company. We're writing our next chapter. Be part of it!
At Sage, we recognize that the world of work has rapidly shifted over the last few years, particularly how we work. That is why we have committed to working in a hybrid way going forward. Human connection is an essential ingredient of the 4 principles that make up our Flexible Human Work hybrid framework and we want to be transparent in what that looks like when you join our Sage family. On one hand, our offices will continue to play an important role in our future and serve as a place for spontaneous conversations, connection, collaboration as well as focused time. On the other hand, we have learned to reimagine where and when we work and to unlock that flexibility and innovation for our colleagues offering them the opportunity to work flex across their home, Sage offices or customer sites.
We invite you to join us and help us write our next chapter. Follow us on our social media sites to join in conversations about open positions and company news! #lifeatsage #sagecareers. If you would like support with your application (or require any adjustments) please contact us at [email protected] for assistance. All qualified applicants will be thoughtfully considered and never discriminated against based on their race, color, age, religion, sexual orientation, gender identity, national origin, disability or veteran status.
EOE AA/M/F/Vet/Disability Sage Software is an Equal Opportunity Employer. We comply with the laws set forth in the Equal Employment Opportunity in The Law poster: http://1sa.ge/EjaS30kzhpR