Sales Operations Analyst

The sales operations team is critical to the overall performance of Klaviyo’s sales team and you will play an important role in ensuring success. You are a multi-tasker, with attention to detail, who has an interest in being a knowledge resource, follows and enforces best practice, and are comfortable with complex analysis.

Our sales team is growing rapidly and you will be a sales business unit’s go-to resource for everything operational. You will partner closely with senior sales leadership and play a key role in building the systems to support an exponentially growing sales team. The person who would best fit this role is highly collaborative, organized, and can thrive in a fast-paced environment. This hire will report to the Sales Operations Manager.

How You Will Make a Difference

• Analyze historical data to provide sales insights regarding performance, seasonality, high level trends, etc. to sales leadership
• Identify opportunities through data to drive an efficient sales process and generate revenue
• Partner with senior sales leadership to sales plan, forecast and drive strategy
• Act as a resource to ensure sales reporting and analytics are aligned to the broader organization
• Play an integral role within our sales operations team to enforce Salesforce best practices within the sales team
• Identify systems and process learning opportunities for the sales team and partner with enablement to create documentation and training sessions to address these gaps
• Complete operational projects to assist the sales team in meeting their revenue goals (e.g. identifying and assigning Target Accounts in Salesforce)

Who You Are

• 2-4 years of Sales Operations experience
• Excited, motivated, and inspired by exceeding goals
• Experience working in a fast-paced environment
• Experience working in a remote office
• Focused on the details, are a self-starter, and are relentless but professional
• Some experience with advanced analysis
• Constantly thinking of ways to create efficiencies
• Results oriented, attention to detail, ability to prioritize multiple objectives and projects
• Proficient in SQL, Salesforce and Excel
• Tableau experience preferred 
• BA/BS Degree