Sales Operations Analyst

Job Title: Sales Operations Analyst

Location: Atlanta or Remote  

WHY YOU’LL LOVE SALESLOFT:

Put Customers First.  Team Over Self.  Focus on Results.  Bias Towards Action.  Glass Half Full. 

These are the values that define who we are and have empowered our staggering growth to become the #1 leader in sales engagement software.   

Salesloft helps brands deliver value and create trust by connecting authentically and meaningfully with their customers. Thousands of customers depend on Salesloft’s category-leading sales engagement platform to engage in more relevant, authentic, and sincere ways.

Since our founding in 2011, we have grown into a global, award-winning organization with Lofters based all over the world.  As a testament to our organizational health, we have been named by Forbes as one of America’s Best Startup Employers in 2020, twice by Deloitte as a ‘Fastest-Growing Technology Company in North America,’ and have been recognized as a top workplace by Forbes, Fortune, Glassdoor, Atlanta Journal Constitution, and Inc Magazine.   

We’re redefining an age-old industry! This is challenging work – but our team of brilliant creatives makes the journey thrilling.  We’re fast-paced, innovative, and collaborative.  We pursue excellence in everything and have a lot of fun along the way.  Come join us!

Check us out on Glassdoor and see what people LOVE about working for Salesloft! 

THE OPPORTUNITY:

Although we’re proud of our history, we’re just as excited about the future.  We want to create a world-class culture and company that attracts, develops, engages, and retains elite talent.  

At Salesloft, this role is pivotal to our company’s success. You will be a key member of our fast-growing and high-performing Revenue Operations Team. You’ll be involved in the key processes and operations of our rapidly growing sales team. 

On a day-to-day basis, you will be responsible for crucial operations within the Revenue organization. Specifically you will:

• Manage territory reassignments, including account, lead, and opportunity ownership updates, becoming an expert in our go-to-market strategy
• Research prospect and customer account business details and hierarchy and 
• Investigate data discrepancies and act as arbiter in Rules of Engagement disputes
• Assist with data and system hygiene maintenance
• Take an active role in any core sales operations tasks 
• Play a key role in annual planning, pulling and analyzing CRM data
• Work with sales representatives, sales managers, and sales support teams to make updates and troubleshoot issues in our CRM reports

In addition to working with amazing colleagues who exemplify our ‘bias towards action’ core value, you will also have the opportunity to be part of a team-building revolutionary software that is changing the way sellers sell. You will have an opportunity to make a difference. 

WHAT WE’RE LOOKING FOR:

We are seeking a bias-towards-action, results-oriented, motivated and strategic operations professional who can collaborate cross-functional while remaining laser-focused on impacting our revenue numbers.  Specifically, you will play a pivotal role in helping us scale in this next phase of rapid growth as a revenue organization.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Sales Operations Analyst is the career path for you!

The Team:

Our Salesloft Revenue team is composed of team members who are all aligned on one mission: to redefine the Sales Engagement space and activate the authentic seller in all of us.

The team consists of operations, business and data analysts with a drive to enable Salesloft to make better decisions. Our team shares a few common traits: they are accountable, unafraid to experiment, and continuously learning. They are also the epitome of our core values - Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.

THE SKILLSET::

• 1-2 years experience in sales, sales operations, marketing operations, revenue operations, finance, or data operations
• Curious, quick learner, who loves fast paced environments
• Energetic, personable, and comfortable working under tight deadlines
• High degree of attention to detail
• Experience using Salesforce
• Proficiency with Google sheets or Excel
• Excellent problem solving skills and proven track record of getting things done
• Strong analytical skills; comfortable manipulating data
• Excellent written and verbal communication skills
• Demonstrated ability to work collaboratively

WITHIN ONE MONTH, YOU’LL:

:

• Attend Salesloft’s New Hire Orientation, where you will learn our Salesloft story and understand what makes our “Lofters” unique 
• Begin 1:1’s with your manager, understand your 30-60-90 plan, and meet & shadow current members of the Salesloft team
• Set your OKRs (Objectives and Key Results) with your manager and develop an action plan to achieve them
• Meet key partners in Strategy and Operations, Sales, Customer Experience, Finance, Marketing, Executives, etc. - they will be key relationships for you
• Become familiar with our CRM through training, self-study, and shadowing
• Begin handling territory assignment requests

WITHIN THREE MONTHS, YOU’LL:

• Handle the majority of territory assignment requests
• Understand our territory methodology and territory tool
• Become familiar with Salesloft’s GTM process and corresponding Rules of Engagement
• Learn our CRM data structure and how reports are pulled through self-study and shadowing
• Execute data uploads in support of org changes, data maintenance, and other ongoing processes

• Supplement existing documentation with your learnings of processes, workflows, and policies

WITHIN SIX MONTHS, YOU’LL:

• Own major updates to the Rules of Engagement document, working with stakeholders to rollout changes
• Act as main arbiter for segment disputes, working with your manager to resolve complex issues
• Manage all components of the territory reassignment process including how accounts, opportunities, and leads are assigned
• Become a super-user of territory tool, Varicent, and propose process improvements as needed

IS THIS ROLE NOT AN EXACT FIT? Keep an eye on our Careers Page for other positions!

WHY SHOULD YOU WORK AT SALESLOFT:

• You will become part of an amazing culture with a supportive CEO and smart teammates who actually care
• You will work with an amazing team you can learn from and teach
• You will experience joining a high-growth/high-traction organization
• You will hear “Yes, let’s do that!” and then have the opportunity to successfully execute on your ideas
• You will build community with Lofters of many cultures and backgrounds through ERGs and DEI initiatives
• We have a vibrant, open office that utilizes modern technology
• You will grow more here than you would anywhere else, that is a promise

Salesloft embraces diversity and invites applications from people of all walks of life.  We are proud to be an Equal Opportunity Employer and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.