Sales Operations Analyst

Sales Operations Analyst I : LogRhythm is seeking an analytical, problem-solving, and solution-oriented Sales Operations Analyst. The successful candidate will possess a can-do attitude, be willing to take on tough projects and help grow the business, governing themselves with unquestionable ethics. Candidate should be driven, self- motivated, and a goal setter, taking ownership and accountability for their actions and outcomes. This individual will be a true value-add partner and business liaison, corresponding cross-functionally with all departments in the organization to ensure all components of an order have been reviewed, considered and are correct.

Responsibilities:

• Salesforce and CPQ
  • Accurately and efficiently, review a high volume of sales orders for compliance with company procedure, revenue recognition, and authorization limits for pricing adjustments
  • EnsureSalesforcedatamanagement
  • Conduct Salesforce testing for new processes, products, etc
  • Creation and management of reporting in Salesforce
  • Ensure required approvals, such as discounts and contractual terms, are obtained and clearly documented
• Interact with internal and external customers to maintain order satisfaction
• Gain proficiency on the MSSP program, review quotes for alignment with non-standard, standard contracts, and advising on program specific details
• Ability to add strategic value by highlighting process inefficiencies and areas in need of enablement
• Provide additional support to regional sales leaders as needed
• Work with various teams (Legal, Finance, Professional Services, Order Entry, etc.) to make sure all requirements are met for Orders to be processed with minimal or no delays
• Responsible for adherence to and compliance with policy and procedures
• Ensure sales requests are processed in a timely, efficient, and accurate manner with strong focus during period-end deadlines
• Ensure the Sales team is being supported to the highest standard possible
• Work unusual/extended hours as necessary during seasonal peaks

What We’re Looking For:

• 2+ years of experience in a sales support function with a global sales team
• Bachelor’s degree or an additional 2-4 years of relevant work experience
• Experience quoting and order processing
• Solid understanding and experience with CPQ tools and QTC process knowledge
• Self-motivated, ability to be highly productive with minimal oversight from senior management
• Detail-oriented and critical thinker with prior experience with complex, cross-functional pricing and proposal execution across Sales, Legal, and Finance
• Positive team player and effective communicator with all levels of management and cross-functional organizations
• Flexible and supportive in fast moving and changing environment
• Collaborative participation in identifying and suggesting possible resolution in system gaps and processes to better streamline efficient workflow

Required Skills

• Proficient with Windows & MS Office
• Experience using Salesforce
• Ability to multi-task in a fast-paced environment
• Comfortable with learning new software and technology
• Ability to work independently
• Excellent customer service skills

Benefits:

LogRhythm offers the following benefits for this position, subject to applicable eligibility requirements:

Salary:

The annual starting salary for this position is between 60k-70k depending on experience and other qualifications of the successful candidate. 

Bring your Whole Self to Work!

Diversity, equity, and inclusion are at the core of who we are. At LogRhythm, we know that diverse perspectives spark innovation, improve creativity, and position our team for success. Creating a culture where all are welcomed, valued, and empowered to achieve their full potential is important to who we are today and in the future. We hire the best of the best and do not discriminate based on race, gender, age, religion, sexual orientation, identity, or other personal factors.