Sales Operations Analyst

We Impact Lives Through Purpose-Driven Work in A People First Culture

Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.

Ascend Learning's Safety & Security segment is a leading provider of online training in a range of high growth professions and academic areas, including computer science and cybersecurity. We combine authoritative content with innovative educational technology to help educators teach more effectively and students learn more efficiently. Our comprehensive suite of print and digital education solutions is designed to enrich the educational experience and deliver results for secondary, post-secondary, and professional education markets.

WHAT YOU'LL DO

In this role, you will assist with CRM management, sales team performance reporting, sales process management, commissions, as well as other ad-hoc projects. This role requires strong analytical capabilities, and the ability to meet time sensitive deadlines. Qualified candidates will be self-starters with an entrepreneurial mindset. This role will be responsible for implementing best practices across the sales organization. By aligning directly alongside all departments involved in the sales cycle, this role will create and leverage effective lines of communication for clearer, solution-driven sales strategies that will drive higher revenue.

WHERE YOU'LL WORK

This position will work hybrid from Burlington, MA office. Remote candidates will be considered.

HOW YOU'LL SPEND YOUR TIME

• Provide Ascend's Safety & Security brands with operational support, analysis, and reporting to forecast and enable delivery of the annual revenue plan and related metrics
• Develop formal reporting packages for sales effectiveness and productivity
• Administer reporting on the pipeline generation needs and variances for each segment, working with sales leaders to uncover areas of revenue opportunity in our customer and prospect base
• Enrich and cleanse CRM Data
• Work with internal development team in the creation and accuracy of reporting dashboards.
• Support projects including data mining, data analysis, financial modeling, reporting, and developing presentation materials
• Staying up to date on the latest processes and IT advancements to automate and modernize systems/processes

WHAT YOU'LL NEED

• Bachelor's Degree from four-year college or university required
• A minimum of five+ years progressive business experience
• Demonstrated success working with and presenting to leadership
• Prior sales or sales support experience required

• Understanding of sales pipeline management and sales operations goals and best practices
• Ability to operate in a fast-paced environment and adapt to changing priorities and demands
• Proficiency with a customer relationship management tool, preferably experience with Microsoft Dynamics 365
• Familiarity with Business Intelligence and/or Data Visualization tools
• Demonstrates outstanding interpersonal skills and is an excellent written and verbal communicator
• Must be comfortable asking questions and challenging the status quo
• Proficiency in Microsoft Office Suite, most importantly Excel and PowerPoint
• Ability to work across time zones
• Travel less than 15%

BENEFITS

• Flexible and generous paid time off
• Competitive medical, dental, vision and life insurance
• 401(k) employer matching program
• Parental leave
• Wellness resources
• Charitable matching program
• Hybrid work
• On-site workout facilities (Leawood, Gilbert, Burlington)
• Community outreach groups
• Tuition reimbursement

Fostering A Sense of Belonging

We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.

About Ascend Learning

As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.

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