Sales Operations Analyst

We are looking for a Sales Operations Analyst of Business Strategy & Operations to join the B2B Business Operations team at CLEAR, reporting into the Director of Business Operations. This team is integral to the success of the organization by helping to drive revenue, renewals and the productivity of the sales and partner growth teams.

What you'll do:

• Work with the various teams in the B2B Organization including Sales, Business Development, Partner Growth, Solutions, Product and Legal to understand business requirements for processes which need to be implemented in our Salesforce Instance
• Design, develop, test and deploy Salesforce solutions based on the needs of the various teams
• Aid in curation and scalability of all supporting process and policy documentation with relation to all processes within the Salesforce Instance
• Assist with delivering trainings on all processes and best practices within the Salesforce Instance
• Monitor all integrations with other systems (e.g., Outreach, Sales Navigator, etc.)
• Monitor maintenance of data, mitigation of data issues and performance of ongoing Salesforce administration activities (accounts, profiles, roles, fields, layouts, data security)
• Generation of dashboards and customized reports along with analysis of resulting data
• Constantly reviewing current processes and configurations and suggesting improvements to continuously achieve sustainability

How you'll measure success:

• The implementation of a scalable Salesforce solutions
• Cross-functional dashboard and reporting utilization
• Data freshness and quality

What you're great at:

• 2-3+ combined years of experience with Salesforce Administration
• Experience with Lightning Components and in all phases of Software Development Life Cycle
• Proficient in Salesforce data migration using different data tools
• Experience with Salesforce reports/dashboards and workflow rules
• Experience with creation and management of User Roles, Profiles, Permissions, and Role Hierarchies, Public Groups, Security Controls, and Shared Settings
• Salesforce Administrator Certification (Salesforce Advanced Administrator Certification and CPQ Specialist Certification strongly preferred)
• Proactive approach and strong communication skills (including written, presentation, and verbal)
• Comfortable with ambiguity and effective with minimal guidance
• Excellent partnering and collaboration skills

How You'll be Rewarded:

At CLEAR we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members who are motivated by our mission of making experiences safer and easier. Our hybrid work environment provides flexibility. In our offices, you’ll enjoy benefits like meals and snacks. We invest in your well-being and learning & development with our stipend and reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match. The base salary range for this role is $75,000 - $100,000, depending on levels of skills and experience.

The base salary range represents the low and high end of CLEAR’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units

About CLEAR

Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 15+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.