Sales Operations Analyst
Job Description
- Act as the point of contact for the sales operations team
- Define quarterly objectives and drive the team to hit key milestones to increase acquisition and activation
- Build and help to standardize business reporting for strategic analysis and internal business review
- Provide recommendations and take actions based on strategic objectives, forecast or performance metrics
- Enhance sales productivity by enabling the team to work smarter by simplifying processes and evaluating new tools
- Create and maintain documentation on sales processes, policies, and relevant sales training materials and assist with on boarding new sales talent
- Work with Finance, HR, and sales management to develop sales incentive programs and compensation planning in order to increase sales productivity
- Identify and eliminate sales process bottlenecks and inconsistencies
- Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management
- Assist with Salesforce administration and project prioritization
- Produce and review actionable and accurate sales reporting and BI tools for reps, managers, and sales leaders
- Partner with sales reps and marketing to refine lead qualification process, analyze and report on campaign performances with reporting and dash boards
- Refine customer segmentation, assist with territory management, and help create a plan to enhance renewal and upsell processes
- Support sales spiff programs by updating performance, reporting, and communication to participants to drive success
- Demonstrated success in a sales op, business ops, or similar role
- Ability to understand high-level sales strategies, translate them into system and process requirements, and ensure local execution and business impact
- Analytical and demonstrated ability to extract key business insights through data analysis
- Proven Salesforce subject matter expert with experience creating reports, optimizing processes, training new hires, managing dashboards, and more
- Previous deal desk and/or revenue experience a plus
- Ability to manage multiple priorities and tasks; proven strong organizational and project management skills in a fast-paced environment
- Track record in driving change and removing hurdles in fast growth organizations by working cross-functionally with Marketing, Finance and IT
- Excellent written and verbal communication skills, including presenting to C-level executives
- Agile, self-starter who can work independently and collaboratively
- Experience with visual analysis applications and sales intelligence software
- Advanced Excel skills with a strong understanding of Salesforce, other CRM applications and email marketing strategies
Requirements
- Bachelor's degree or equivalent experience
- 2 years of experience in sales operations and/or business systems preferably in a software/technology (education can be considered for the right candidate)
- Experience building and/or managing a sales operations team
- Experience working with overseas team helpful.
Benefits
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Vision insurance
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Date Posted
06/26/2023
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Subjectivity Score: 0.8