Sales Operations Analyst - Deal Desk

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

nCino's Sales Operations Analyst - Deal Desk works in tandem with a cross-functional group - Direct Sales, Legal, Finance and IT - to optimize our sales process, provide critical business intelligence and reporting and maintain sales-related aspects of our existing Salesforce.com environment. As an integral part of the nCino sales engine, your efforts will maximize benefits of prospecting efforts, provide tools and analysis to structure complex transactions, and provide leadership with accurate reporting around efficacy of marketing and sales efforts.

Responsibilities:
Deal Desk

• Assist the Sales team in the structuring of complex deals while adhering to the company policies, processes, and systems
• Develop and maintain pricing models which allow the Sales team to communicate complex, non-standard deal terms throughout the organization and with customers
• Become an expert on the opportunity-to-cash cycle, including operations, order processing, fulfillment, revenue recognition and legal contracts
• Maintain a customer service orientation, including the ability to deliver multiple projects with high customer satisfaction in a rapidly changing environment
• Provide support/analysis on new product pricing and pricebook refresh efforts

Sales Analytics

• Partner with company leadership, sales leadership and sales reps to track and analyze sales and marketing key performance indicators and metrics
• Create, maintain and optimize sales dashboards and reports and pricing tools to track progress toward company goals

Sales Operations

• Liaison with key members of the nCino team (direct sales, finance, legal, IT) during the sales process to maintain speed and consistency throughout the process
• Identify opportunities to streamline and improve the sales process to improve customer experience

Salesforce.com Administration

• Assist in optimizing sales-specific functionality within nCino's internal Salesforce.com environment
• Contribute and/or lead internal data cleansing efforts with external sources that provide updated data regarding prospects and nCino's target market

Qualifications:
Required

• Bachelor's degree and 2 years comparable experience
• Strong research, analytical and creative problem-solving skills
• Financial modeling skills, including advanced Excel
• Highly professional with strong communication skills
• Ability and desire to learn Salesforce.com administration and to attain Salesforce.com certifications

Preferred

• Degree concentrating in Finance or Accounting
• Knowledge of Sales Key Performance Indicators and SaaS business model
• Salesforce Administration experience or Salesforce.com Certification
• Basic knowledge of ASC 606 revenue recognition for SaaS business model
• Salesforce CPQ/MDQ experience

If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.

nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at [email protected].

Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.