Sales Operations Analyst (Remote)

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.
About the Role:
This role will be responsible for day-to-day operations supporting a subset of the Americas Sales organization. The successful candidate will partner with the Regional Directors and Field-based Sellers to build out process, strategic planning, report on key metrics, forecasting, assist with quoting and deal execution, onboard new sales reps, identify improvement areas and advocate for the team.This individual will be a go-to business partner for their assigned Regional Sales Leadership Team to drive governance, sales execution, and best practices.
What You'll Do:
Help build and run CrowdStrike's Go-Forward Sales Operations Strategy:

• Connect and analyze structured and unstructured data to build predictive models that will help drive sales efficiency and effectiveness, maximize customer success and optimize monetization.
• Recommend actions by analyzing and interpreting data and making informed decisions based off of trends, seasonal variance, etc.
• Operational Reporting (design, facilitation and project management of new requests)
• Prepare, provide and support operational, strategic & tactical reporting as required by business stakeholders.
• Help Monitor & Optimize Sales Performance across the organization:
• Identify effectiveness of teams by comparing and analyzing actual results with plans & forecasts to improve sales productivity.
• Proactively identify problem areas, diagnose and work with Sr. leadership to correct.
• Passionate about data integrity and the value of accurate metrics.

Define KPIs for CrowdStrike Sales Organization - 'If it isn't measured, it doesn't matter.':

• Translate business objectives into actionable analysis.
• Tie Sales Goals back to Sales activity needed to generate required pipeline targets.
• Build, maintain & automate weekly/monthly/quarterly reporting with systems & tools (SFDC, Clari, DOMO)
• Ad hoc reporting & analysis

Tech savvy & excited to work in a fast-paced environment:

• Ability to "roll with the punches" as each day can offer new and exciting challenges to solve.
• Experience working closely with others and independently.
• A quick learner and flexible innovator who thrives on constant business evolution.
• Evaluate new & existing tools to determine ROI & help get the most value from our tech investments.

Annual Operating Plan, Sales Territory & Resource Planning:

• Collaborate with Sales Operations leadership, Finance and Sales Executives to plan coverage models and hiring plans.
• Assisting in the development, creation, and implementation of Regional planning for annual growth
• Identifying and cleaning up territory and customer/prospect account data
• Assist in modeling and analyzing sales territory scenarios.

Drive 'Rhythm of the Sales Business':

• Provision of sales management information including regular sales forecasting, pipeline data and analysis.
• Manage the end-to-end sales pipeline process, ensuring accuracy of opportunities and integrity of other data within the Salesforce system.
• Act as primary liaison for Sales to various departments and enhance collaboration and consistency within the organization.
• Identify improvements to Salesforce, Systems and Processes

Program Specialist Execution:

• Undertake analysis and support business & operations leader decisions on sales program prioritization and execution.
• Identify program metrics & create appropriate tracking & reporting.
• Manage numerous projects within set timelines.
• Own and manage as theatre wide programs all theatre discretionary SPIFs.

What You'll Need:

• Bachelor's degree in Business, Finance or another quantitative field.
• Relevant industry experience: High Tech, SaaS, Security
• 3+ years of relevant experience in Sales Operations, Sales Strategy or Finance function.
• Experience with Salesforce.com required.
• MS Excel power user
• Experience with Business Intelligence tools preferred (Tableau, Clari, Adaptive Insights).
• Excellent verbal and written communication skills.
• Detail oriented and reliable with strong organizational skills.

#LI-DV1
#LI-HK1
#LI-Remote
Benefits of Working at CrowdStrike:

• Remote-first culture
• Market leader in compensation and equity awards
• Competitive vacation and flexible working arrangements
• Comprehensive and inclusive health benefits
• Physical and mental wellness programs
• Paid parental leave, including adoption
• A variety of professional development and mentorship opportunities
• Offices with stocked kitchens when you need to fuel innovation and collaboration

We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact [email protected] , for further assistance.
CrowdStrike participates in the E-Verify program.
Notice of E-Verify Participation
Right to Work
CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $65,000 - $110,000 per year + variable/incentive compensation + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.