Sales Operations Analyst (SFDC Analyst)

NimbleRx is a technology company that enables people to live their best lives by improving access to reliable, affordable healthcare. Our mission is to bring pharmacies into the future by building a convenient and easy-to-use service that supports pharmacists and empowers patients. We are a fast-growing, technology-first startup doing over $1 billion in GMV annually, and our team stays rooted in a patient-first mentality; we aim to bring all of our patients convenient access to reasonably-priced medications without ever needing to step foot in a pharmacy.

Nimble is rapidly growing and looking to bring on an analytical, action-oriented Sales Operations Analyst (SFDC Analyst) to support the Sales team. In this role, you will be helping to manage our CRM, Salesforce, and be responsible for compiling research and providing guidance on market trends, turning data insights into real improvements, and working cross-functionally from our executive team to our front line support.

You will:

• Manage the ongoing administration and provide broad day-to-day operational support of our CRM, Salesforce
• Support the Sales team using Salesforce with process improvement, measurement, tracking, and analytics to their functional areas
• Serve as a liaison between sales and marketing teams, driving improvement on customer outreach and retention
• Develop and maintain daily, weekly, monthly, and quarterly reports
• Research and identify market trends, create reports, and make recommendations
• Ad hoc reporting and analysis
• Track long-term sales data
• Collaborate cross-functionally with Sales, Marketing, Engineering, Research, and Operations to make data-driven decisions and recommendations for improving the sales funnel and process

What you bring:

• 1-2+ years of experience in sales or revenue operations
• Familiarity with databases and sales software, preferably Salesforce
• Proficient in SQL and Excel
• Familiarity with Google Workspace, including Docs, Sheets, and Slides
• Strong analytical skills and ability to thrive in a data-rich environment
• Exceptional written and communication skills
• Bachelor’s degree required, preferably in Sales, Business, or equivalent

What's in it for you:

• Compassionate and driven colleagues in a fun environment where success is celebrated
• Direct access to executives and a transparent company culture
• Rare opportunity to change an industry and lives of millions
• We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do
• Medical / Dental / Vision / 401K package that fits your needs
• Generous Vacation Policy - work hard and take time when you need it
• 11 paid holidays
• Work out of our HQ in beautiful downtown Redwood City

At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey!

Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.