Sales & Operations Assistant

About Us: Born in 2018, Fastlane Coatings is a locally owned and family-driven performance flooring contractor. From inception, our focus has been to raise the bar for local contractors and to bless good people with great jobs. Our high-performance flooring solutions serve the residential, commercial, and industrial sectors. Known for award-winning service and consistent growth, we take pride in our streamlined operations, top-tier materials, and a team that feels like family. As we scale, we’re looking for a superstar Sales & Operations Assistant. If you are a glass half full, sunshine all the time, every day is a good day, hyper-organized, and energetic type of person, CONGRATULATIONS! The search is over… You just found what you have been looking for! The Sales & Operations Assistant will support both the front office and sales pipeline—someone who thrives in fast-paced environments and enjoys being the engine behind our rocket ship. What You’ll Do: You’ll be the right hand to our sales and operations teams—keeping things moving, organized, and on track. Sales & Lead Support • • Respond quickly to inbound leads with speed • • Answer phones during business hours, and manage all client communications with professionalism, urgency- and a smile of course. • • Schedule and confirm estimates, coordinate follow-ups, and assist sales reps with job files • • Ensure all customer interactions are logged and tracked for accurate reporting Administrative & Job Coordination • • Confirm jobsite addresses, details and special instructions are accurate • • Reconcile daily crew job times and ensure tickets are correctly tagged and detailed • • Organize job files and maintain clarity in daily project communication • • Assemble client gift bags • • Input staff performance metrics • • Spearhead planning and management of company outings and celebrations Office & Facility Management • • Support production needs in warehouse • • Order marketing materials and office supplies, as needed • • Manage general office upkeep and tidiness Pay & Incentives: • • $18–$20/hr base pay • • Performance-based incentives (up to $25/hr OTE) • Schedule & Location: • • 36 hours per week in person, Monday to Friday, 8:00 AM – 4:00 PM, plus 4 flex hours for Lead Management on nights/weekends • • North Las Vegas, NV 89030 Must-Haves: • • 3+ years in office administration or customer service • • Strong communication skills and professional phone/email etiquette • • Proficiency in Google Suite and Microsoft Office; experience with Housecall Pro is a plus • • Ability to lift up to 50 lbs • • Reliable transportation • • Must pass background check Benefits: • • Paid time off and paid holidays • • Company-paid primary care plan for employees Next Steps: If you're ready to be the operational heartbeat of a growing company, apply now. https://fastlane-coatings.hirebus-careers.com/sales-ops-assistant Job Type: Full-time Pay: $18.00 - $20.00 per hour Benefits: • Paid time off Work Location: In person