Sales Operations Associate

Company Description

Wonderful Sales is the sales and merchandising organization for The Wonderful Company, responsible for the sales of Wonderful produce items through supermarkets and retailers across the U.S. and Canada. The team consists of sales professionals, merchandisers, a direct store delivery group in New York, and a Los Angeles-based headquarters staff, which includes finance, analytics, and support. 

We are looking for a motivated individual to manage overall sales support and promotional activity for 4-5 field Sales Managers. The core function of this role is the ownership and daily management of all promotional activity in our internal trade management system. We are looking for someone who is passionate about high quality products, positively challenged by an ever-changing environment, and who can consistently provide quality service and accurate deliverables. Reporting to the Sales Operations Manager, the Associate must have excellent communication, analytical and quantitative skills, accompanied by advanced organizational skills to manage competing priorities.

This position participates in our hybrid work model, based out of our West Los Angeles office. Candidates must be located in the Los Angeles area.

Job Description

• Maintain up-to-date knowledge of Wonderful Sales, Wonderful Pistachios, and POM Wonderful business policies, processes and best practices to provide a high level of support to customers, partners and internal sales team
• Complete and submit sales administration forms to customers via:
  • New item forms and customer documentation
  • Promotional contracts
  • Customer portal entry and deal management
• Full lifecycle management of all promotional plans in our Trade Promotion Management System (Demantra)
  • Promotional plan entry, rework, and edits
  • Promotional reporting and analysis upon promotion completion
  • Volume forecast adjustments
  • Pricing discrepancies
  • Weekly status and activity calls with field Sales Managers
  • Other general sales requests received by field Sales Managers
• Oversee promotional spending activity by working with internal and external Trade Marketing teams
• Investigate customer deductions and resolve short/outstanding customer payments
• Participate in business unit sales planning meetings and provide critical advice to the management team on all sales operations matters
• Maintain organized archive of all work and manage applicable supporting documentation in company shared drives and customer portals
• Formulate comprehensive, tactical sales operations Standard Operating Procedures for assigned regions and customers
• Utilize company reporting tool (Power BI) and provide forecasting recommendations to sales managers
• Identify tactical sales administration implications for changing business conditions and rapidly execute solutions
• Attend 2 sales meetings per year (minimal overnight travel required)

Qualifications

• Previous experience in a Sales Operations Support and/or Account Management role preferred
• Experience in Excel, Word, Outlook, and PowerPoint 
• Demonstrated ability to cultivate critical relationships and perform in a fast-paced, cross-functional environment
• Comfortable and confident working independently or with minimal supervision
• Adaptable and flexible to changing business needs
• Excellent written and verbal communication skills
• Bachelor's degree or equivalent relevant work experience

Pay Rate: $69,000 and may include a discretionary bonus. Final compensation will be dependent upon skills & experience.

Additional Information

• Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including: 
  • 24/7 online physician consultations 
  • virtual mental health resources 
  • life coaching 
  • engaging employee community groups 
  • cash rewards for healthy habits and fitness reimbursements 
  • library of on-demand fitness videos 
• Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units. 
• Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses. 
• Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward. 
• Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace. 
• Building a Healthy Society: We focus on improving the social determinants of a healthy society-quality education and medical care, economic mobility, and a healthy environment-to help build thriving communities. Wonderful CSR
• Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities. 

Wonderful Sales™ is the sales and merchandising organization for The Wonderful Company, a privately held $6 billion company with consumer brands including Wonderful® Pistachios, Wonderful® Halos®, POM Wonderful®, FIJI® Water, JUSTIN® and Landmark® wines, as well as the Teleflora® flower delivery service. 

The Wonderful Sales team is responsible for the sales of Wonderful produce items through supermarkets and retailers across the U.S. and Canada. Our associates support nearly 20,000 stores and are devoted to promoting our high-quality branded products. The team consists of sales professionals, merchandisers, a direct store delivery group in New York, and a Los Angeles-based headquarters staff, which includes finance, analytics, and support. 

The Wonderful Company, a successful, fast-growing privately held $5 billion company with 10,000 employees worldwide. The Wonderful Company’s connection to consumers has health at its heart and giving back in its DNA. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $65 million in charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in California’s Central Valley. To view the current Corporate Social Responsibility report, visit csr.wonderful.com.

To learn more about The Wonderful Company, visit www.wonderful.com, or follow us on Facebook, Twitter and Instagram.

The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

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