Sales Operations Business Analyst

Skillsoft is seeking an experienced Sales Operations Business Analyst to drive operational efficiency through process management analytics and cross-functional collaboration. This role combines technical expertise in data analysis and visualization with business acumen to deliver actionable strategies that support organizational goals.

Responsibilities:

• Collect clean and analyze sales and operational data from CRM and BI tools.
• Develop dashboards and reports to track KPIs such as pipeline health revenue growth and forecast accuracy.
• Conduct business analysis to identify process improvements and efficiency opportunities.
• Maintain a deep understanding of business processes systems and data to support decision-making.
• Create and deliver materials for business reviews and executive presentations.
• Provide guidance and support for implementing new processes and systems.
• Manage stakeholder relationships across the organization to ensure alignment and collaboration.
• Participate in project planning and manage ad hoc initiatives.
• Collaborate with cross-functional teams to streamline workflows and enhance productivity.

Skills & Qualifications Required:

• Bachelor’s degree in Engineering Mathematics Computer Science or related field.
• 4+ years of experience in business analysis or business intelligence.
• Strong analytical skills with proficiency in SQL Excel and BI tools (Power BI Tableau).
• Knowledge of sales methodology and processes including forecasting pipeline management and performance KPIs.
• Experience with CRM systems (e.g. Salesforce Dynamics).
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Strong problem-solving skills and creative thinking.

Target base salary range for this job requisition is anticipated to be approximately $90000 - $105000 annualized.

We also offer Enterprise benefits including but not limited to: medical dental vision and paid time off.

The company may modify salaries salary ranges and/or Pay Plans from time to time as it deems necessary.

What We Do

Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning real-time skills intelligence and workforce insights Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized interactive learning across leadership technology and compliance Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide including 60% of the Fortune 1000 and supports a global community of more than 105 million learners. Learn more at skillsoft.com.

Why Work With Us

We help the world's biggest companies build better workforces — and we invest just as much in our own people. Learning new skills is a core part of your job here. We're fully remote spread across the globe and united by a shared belief that learning changes careers.

Gallery