Sales Operations Coordinator

Are you an organized and detail oriented Sales Operations Coordinator looking for an opportunity to join a fast-paced and growing company? Are you eager to utilize your skills to continue to provide a top-notch client experience?  If so, this is the role for you!!

InfoTrust is searching for an experienced Sales Operations Coordinator to join our team. This role will be pivotal in helping us continue to provide an outstanding client experience, as well as assist our sales team as we continue to scale out our organization. Specifically, you will play a key role in maintaining and updating SalesForce, relaying critical information and documents to both clients and internal stakeholders, as well as pulling reports and delivering key data points to our teams. 

The Sales Operations Coordinator position will work with our Sales team as well as clients to provide support, pull detailed sales reports, and send sales agreements and critical documents. You will utilize strong communication and organizational skills to assist our sales team to meet business needs and work independently towards common goals, this includes:

• Support sales organization
• Expertise in Salesforce showcased in their ability to create, analyze reports and create new processes for the sales organization 
• Work closely with, and supports two Sales VPs on a daily basis
• Manage complex calendar(s) including vetting, prioritizing, and providing recommendations
• Total travel coordination including air and ground transportation, hotel reservations, security, visas, and other travel documentation
• Maintain an efficient flow of information between all levels including internal and external contacts on a wide spectrum of plans and priorities
• Collaborate with team to ensure completion of expense reports and track of reimbursement status
• Assisting team and managers to maintain and track project list and goals ensuring that they stay on time and on scope
• Contribute to team meetings and offsites by assisting with the production of materials and pre-reads, taking notes, and tracking action items
• Provide general project support as needed including ad-hoc reporting
• Have ownership for the key sales meeting and keep team’s accountable for following SOPs through use of KPIs and KPI reporting.
• Document SOPs

To be successful as the Sales Operations Coordinator, we have identified the following requirements:

• Has experience working in a Sales Operations/ Sales Administrator role for 2+ years that showcases amazing organization skills
• Get shit done mentality 
• 2+ years of SalesForce experience
• Must be proactive and able to deal with ambiguity, prioritize own work and resources, and juggle multiple tasks in a manner transparent to the team, and work independently to achieve results with a high degree of accuracy
• Exceptional communication and interpersonal skills and ability to interact autonomously with internal and external partners
• Maintain the confidentiality of highly sensitive material with tact and professionalism
• Demonstrates initiative in all activities -- from scheduling and reporting, to process tracking and collaboration -- always working at the highest level
• Documentation and process oriented
• Superior attention to detail

Location: 

Cincinnati, OH - Flexible hybrid work schedule capable of coming into the office a few days a week.

More about InfoTrust: InfoTrust is a digital analytics and technology company. We are on the edge of innovation in this exciting world of digital analytics. We work with some of the biggest brands in the world to deliver best-in-class solutions—ultimately helping them become more data-driven. InfoTrust has had a tremendous amount of success with our clients, yielding a net promoter score (NPS) of 72+, and an internal eNPS (employee) of 73+. We pride ourselves on being awarded the best place to work in multiple national, regional, and local lists. And we take our culture and core values very seriously—always looking for ways to grow, take ownership, and operate on the edge of innovation. 

Diversity is one of our 6 core values at InfoTrust:

InfoTrust is committed to a diverse workforce and we are an equal opportunity employer. We want strong, diverse teams built from different backgrounds, experiences and identities. We are building an inclusive, supportive place for you to do the best work of your career.

Thanks for getting to the bottom of the job description! If you are excited about this role, and wanting to drive impact within an organization but don't tick everything off on the requirements, then we encourage you to still apply. Still not sure if it is a fit? Feel free to check out our reviews on Glassdoor, check out our blog to see more about what we do, or watch some of our videos on youtube.