Sales Operations Manager

We are looking for a rockstar Sales Operations Manager to join our Business Operations team here at Vectra! In this role, you will have the opportunity to work with many key technologies & processes across multiple departments. Your responsibilities on this team will include administration, troubleshooting support, and future enhancement build. We need someone who is a team player and will pro-actively find ways to improve our existing systems & processes, increasing productivity and efficiency.

What You’ll Do

• Provide front-line support to stakeholders for all B2B applications that the Business Operations team manages.
• Assist with regular onboarding/offboarding user management activities across Tech Stack, including Salesforce territory adjustments and enablement.
• Will be a dedicated support for Channel related systems and processes.
• Facilitate regular assessments of our Tech Stack to identify potential enhancements that create efficiency, usage adoption, and additional training potential.
• Work closely with cross-functional teams to deploy 3rd party system integrations and enhancements based on the business impact and scalability.
• Subject matter expert on Vectra’s rules of engagement within Salesforce, and has a passion for clean data.
• Regularly create and maintain documentation material related to our systems and processes.
• Conduct analysis or ad hoc reporting within Salesforce.
• Assist our order management team with various Sales process support needs, Salesforce CPQ quoting updates, & troubleshooting.
• Maintain data hygiene practices to ensure we have the most up-to-date, clean, and actionable data within systems.
• Routinely mass update data within our Salesforce system.

What We’re Looking For

• 5+ years in Sales Operations, Revenue/Business Operations or similar role
• Has supported or worked directly within an Enterprise SaaS environment
• Hands on experience administering Salesforce.com
• Experience with Salesforce CPQ, LeanData, Outreach, Clari (or equivalents) is a plus
• Comfortable using Data Loader/Demand Tools (or equivalent)
• Pro-active, quick learner, self-motivated, and is a problem solver
• Has a strong technical acumen, can partner with technical teams
• Flexible and able to change priorities quickly, capacity to manage multiple priorities
• Excellent verbal and written communication skills that can translate technical content to various audiences
• BA/BS or equivalent degree required