Sales Operations Manager

Linus Health is a Boston-based digital health company focused on transforming brain health for people across the world. By advancing how we detect and address cognitive and brain disorders – leveraging cutting-edge neuroscience, clinical expertise, and artificial intelligence – our goal is to enable a future where people can live longer, happier, and healthier lives with better brain health.

We are a team of 95+(and growing!), embarking on an exciting period of accelerated growth.  We invite collaborative, self-driven and impact-oriented professionals to join our dynamic and fast-growing team.

Does this sound like an innovative & disruptive start-up where you could see yourself?  If so, please continue reading…

What You’ll do:

We are seeking a highly motivated and accomplished Revenue Strategy & Operations Manager to join our rapidly growing sales team at Linus Health.  You will have the opportunity to fuel our growth trajectory by implementing and maintaining systems and processes to sell to our customers.

What You’ll do:

• Own our entire commercial tech stack focusing on a suite of tools to improve data quality, analysis, and reporting.
• Provide overall visibility into the commercial operations including both outward and inward reporting and monitoring which will include oversight on bookings and commissions tracking as an example.
• Utilize Salesforce to generate reports and dashboards to track bookings and revenue performance at an individual and corporate level, analyze data including leads and opportunity tracking through the various sales stages, and provide insights and recommendations for optimizing revenue operations.
• Regularly make changes, adjustments, and improvements to our Salesforce instance, as well as provide associated training.
• Develop and implement bookings and revenue forecasting models and tools to improve forecasting accuracy and drive data-driven decision making.
• Develop and maintain pricing model and structure, including pricing tiers, and monitor pricing compliance across the organization.  This will include maintaining the price catalog and associated quoting tools in Salesforce.
• Collaborate with finance and accounting teams to ensure accurate revenue reporting and compliance with revenue recognition policies and standards.
• Support the marketing team with key marketing operations and HubSpot needs, including setting up workflows, managing campaigns, building new dashboards, and optimizing HubSpot-Salesforce syncing and overall data hygiene.
• Own the function and flow of systems to ensure seamless movement of prospects through the commercial pipeline and effective hand-offs between departments.  
• Evaluate and implement new tools and software to streamline sales, marketing, customer success, and project management coordination.
• Train new and existing hires on relevant systems.
• Implement processes for data cleaning and quality control of commercial information.
• Manage user rights and administer software licenses.

About You:

Must Haves:

• Minimum of 4-5+  years experience in revenue administration and/or sales operations at a SaaS company.
• In-depth knowledge of Salesforce.
• Strong analytical and quantitative skills, with ability to analyze complex data sets and derive actionable insights.
• Highly organized with proven project management and problem-solving skills.
• Resourceful self-starter who works well in a fast-paced, start-up environment.
• Team orientation works well with others.
• Effective verbal, written, and presentation skills.
• Grit, coachability, desire to win.

Nice to Haves:

• Familiarity with Hubspot, Gong, Smartsheet and Google Workspace.
• Healthcare experience.

What We Offer:

• As a health and wellness company, an opportunity to have a lasting impact on the way people and communities engage with brain and mental health, and even to affect the prognoses of people’s mental and brain health trajectory
• A mission-driven environment where all 90+ employees strive to exemplify our core values every day
• Competitive compensation packages that include an annual discretionary target bonus incentive as well as valuable equity for full time employees
• Unlimited PTO -- We know this can work both ways, however our leadership team does an excellent job at encouraging people to take PTO
• A sincere and deep appreciation for the importance of mental health: We have recently implemented a “monthly flex day” where employees are encouraged to take time away from work to rest, recharge & reset.
• A peer-to-peer recognition program: Celebrating our employees’ hard work and success is in our DNA!
• Employee Referral Incentive program
• A robust healthcare package that includes medical, dental & vision benefits as well as a 401(k) program where Linus will match up to 6% of employee contributions

Linus Health is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender, gender identity or expression, age, genetic information, disability or any characteristic protected by law. We believe that diversity is critical to the growth of our company and understand the importance of fostering an environment where everyone has a voice. We are also committed to providing reasonable accommodations for candidates with disabilities during the recruiting process. If you are in need of assistance due to a disability, please contact us.