Sales Operations Manager

Responsibilities

• Design and maintain performance metrics, dashboards, and reports to inform data-driven decision-making and sales strategy.
• Uphold data integrity standards within our Salesforce and sales tools, and provide training for new hires.
• Conduct comprehensive analyses for sales guidance, including but not limited to, forecasting, market segmentation, and white space evaluation.
• Be instrumental in the sales planning process, including quota-setting and coverage models.
• Oversee the sales forecasting cycle, engaging directly with the sales team for accurate reporting.
• Streamline processes to mitigate administrative hindrances, enabling the sales team to focus on revenue-generating activities.
• Generate periodic business review reports, fostering collaboration with sales, marketing, operations, and finance.

Qualifications

• BA or BS in Business, Finance, related field, or equivalent work experience.
• 3-5+ years of hands-on experience in Sales Operations, with a track record of contributing to sales growth.
• Admin level experience in Salesforce, including best practices in reporting, dashboards, and flows.
• Admin level experience Outreach.io, LinkedIn Sales Navigator, and ZoomInfo. 
• Intermediate skills in Excel and PowerPoint; familiarity with SQL is a plus.
• Outstanding analytical and financial modeling skills, coupled with the ability to present complex data to executives.
• Excellent communication skills and a collaborative team approach.
• Previous experience in a SaaS or B2B environment is an advantage.