Sales Operations Manager

What you will do and achieve:

• Report and analyze key metrics to understand bookings, pipeline performance, and health of the business
• Manage territories / books of business, quota setting process, quarterly revenue forecasting to support headcount growth and strategic planning 
• Build and execute end-to-end operational processes and workflows to increase efficiency and productivity with the Sales & Success team
• Manage evaluation and implementation of new tools into our existing Sales & Success tech stack
• Assist Sales & Success team with new technology implementation and administer existing technology stack (Salesforce, Outreach, Gainsight) 
• Support Sales team with day-to-day deal desk processes
• Drive cross-functional partnerships to solve business challenges and address key growth opportunities
• Be a thought partner to the Sales & Success team and be a subject matter expert within the Sales Operations team

Minimum REQUIRED Knowledge, Skills, and Abilities:

• 4+ years of work experience, preferably in a relevant role, such as Sales Operations, Customer Success Operations, and/or Business Operations
• Experience building relationships and working with sales management and executives 
• Significant/advanced experience with a CRM tool, specifically Salesforce
• Advanced analysis skills: expertise working with large and unstructured data sets and building complex models. Deep understanding of Excel or equivalent analytical tools is a requirement
• Ability to navigate through and communicate complex ideas effectively - verbally, in writing, and presentations
• Ability to thrive in an action-oriented, fast-paced, cross-regional, diverse, and dynamic work environment

Benefits

• Competitive compensation
• Healthcare
• Flexible work environment
• 401k
• Unlimited PTO
• Transparent culture
• Learning and development opportunities
• Company events
• Free meals

The standard base salary range for this position is $135,000 - $165,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.