Sales Operations Manager

Why Hearst Magazines?

Hearst Magazines is one of the largest publishers in the world, with more than 25 brands, including Cosmopolitan, ELLE, Esquire, Good Housekeeping, Harper's BAZAAR, Popular Mechanics, and more. We reach more than 150 million people every month in the United States alone.

But we're more than just our magazines. We engage our audience across all mediums and channels - print, digital, video and social - with sophisticated content creation, distribution and data capabilities. We create, package and sell products with cutting-edge technology and proprietary platforms. Together, we are reinventing publishing for the 21st century.

Your Impact

Sales Operations Manager: This role handles day-to-day tasks like tracking the progress of sales goals, entering data, updating reports, and providing administrative support for sales reps in all aspects of CRM management.

What You'll Do

• The Sales Operations Manager will work cross-functionally to ensure we optimize our sales processes and related technologies to fit our latest product offerings and market strategies

• This includes managing our vision and innovation within the implementation of our CRM (Salesforce), its related workflows, integrated systems, and associated change management

• CRM administration and configuration (Salesforce) including evaluating continuous improvement projects, data integrity management, and integrations with related software

• Support CRM process setup, partnering with related teams

• Collaborate cross-functionally within Revenue Operations, Marketing, Sales Enablement, Legal Operations, Media Operations, Finance, Analytics, Sales and Client Success to ensure streamlined processes are implemented

• Drive efficient workflows through configuration of sales-related tools and software

• Manage Sales pipeline procedures and forecast data maintenance

• Build and support new SLA frameworks for working with Sales Operations

Who You Are

• Minimum of 4 years of sales operations or other relevant operations experience

• You enjoy digging into data to surface trends, insights and uncover innovative solutions to problems

• You're up-to-date on the latest software for sales teams, and excited to implement best-in-class tools and workflows

• You're highly resourceful and capable of addressing ambiguous challenges

• You balance thinking strategically with deeply detailed execution in your work

• Adaptability through fast-paced environment and changing business needs

• Excellent verbal and written communication skills

• Strong analytical, reporting and problem-solving skills

• Proven success partnering with Sales, Customer Success, Marketing and Operations teams

The base salary for this role is between $85,000 and $102,000. The actual base pay offered is dependent upon many factors, such as: transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

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