Sales Operations Manager

Description

We are currently hiring a Sales Operations Manager to join our crew. You will play a key role in supporting our Sales Delivery team. This role requires you to be client facing, highly organized, with an analytical mind. We will look to this individual to have an overall understanding of sales data and to make well thought out business decisions based on the data. You will be helping to improve sales infrastructure including sales tools, systems, structure, and analytics in order to help the team scale efficiently. The ideal candidate will have a project management background with the ability to meet deadlines and anticipate future needs of the business.

Responsibilities:

• Develops, oversees and optimizes core sales processes to enable organizational growth and scale
• Own and manage all sales data within Salesforce, Outreach, and HubSpot that are critical to driving revenue and creating strategic business decisions
• Partner with sales leadership to drive the business forward
• Support sales analytics, reporting, and forecasting on a quarterly, monthly, and ad-hoc basis.
• Assist with creation of reports & dashboards within Salesforce.com
• Create and analyze key insights from forecasts, key business drivers, trends, and operating metrics. Translate data into insights and action.
• Collaborate on strategic Salesforce.com reporting processes.
• Own, drive and build required reporting infrastructure to support ongoing use, improvement and optimization of core processes
• Identify key opportunities for business improvement through analytics and quantitative insights.
• Provide strategic oversight into the reporting data from clients within Sales Delivery
• Ensure that targeted accounts are high-quality, updated with the most accurate data and the admin in the CRM is always current.
• Be encouraging, supportive, responsive, proactive, and always looking to set the sales team up for success.
• Assist with day-to-day activities supported by Sales Operations.
• Keep Sales Operations & Sales Department documentation up-to-date

Qualifications

• 2-4 years of experience in Sales Operations Management or equivalent; B2B experience preferred
• Demonstrated ability to manage projects across different departments and stakeholders
• Expert knowledge of Salesforce, administrator certificate a plus
• Knowledge of Outreach.io or other sales enablement platform
• Knowledge of Hubspot a plus
• Outstanding written and verbal communication skills
• Demonstrated ability to influence and drive teamwork
• Strong analytical and process definition skills
• Solid experience in building an analytics models
• Admin level proficiency in Salesforce.com (certification a plus, but not a requirement)
• Deep sales process and methodology experience and expertise

The Perks

• Location: Nashville, TN, hybrid schedule WFH Monday & Friday

• Unlimited PTO plan

• 9 company holidays

• Healthcare benefits

• 401k

• Learning and career growth opportunities

• Free coffee

• Beer Fridge

• Bring your (well-behaved) pet to the office

• Quarterly Leadership Summits

• Monthly leadership development calls from external professionals in the industry

• Lunch and learns

About JumpCrew

JumpCrew integrates marketing with sales to accelerate our client's business growth. We also leverage this expertise to acquire and digitally transforming publishers. JumpCrew's solutions combine technology with a human touch. We work with a growing roster of clients in publishing, healthcare, media, and technology to help them build awareness, increase leads, and convert sales.

The company is headquartered in Nashville, TN. JumpCrew has been recognized as the 2022 & 2021 Winner for Nashville's Best and Brightest Companies to Work For, the #1 best small company to work for in Nashville (2017), one of the best places to work in Nashville (2018 & 2019) according to the Tennessean and is one of Crunchbase's 50 hot startups. For more information, visit https://jumpcrew.com/. #LI-Hybrid

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.