Sales Operations Manager

Interaxon (Muse) is pioneering brain health through its industry-leading EEG neurofeedback platform, built on advanced AI algorithms. Muse spearheads decentralized research initiatives aimed at enhancing mental health practices, optimizing sleep, and advancing neuroscience development. Its AI platform unites researchers, developers, and consumers worldwide, and is supported by over 200 research studies from renowned institutions including the Mayo Clinic, NASA, MITand Harvard. Muse has collected and decoded over 1 billion minutes of brain data to date, which is one of the largest EEG collections in the world. Muse is headquartered in Toronto, Canada with a subsidiary in San Francisco-Bay, California. Visit www.choosemuse.com.

As we continue our B2B business growth, we are seeking a dynamic and experienced leader to join our team as a Sales Operations Manager. This pivotal role will be responsible for delivering all aspects of sales operations, driving efficiency, and ensuring seamless execution of sales strategies. The ideal candidate will possess a combination of hands-on execution capability, organizational structure and a strong track record of success in sales operations within a startup environment.

This role is remote. We operate on Eastern time.

Key Responsibiities

• Develop and execute sales operations strategies to enhance revenue growth and operational efficiency.
• Assist in designing, automating, and optimizing sales processes, such as lead generation, pipeline management, contracting, forecasting, and reporting.
• Provide hands-on support to the sales team with various sales activities, ensuring smooth execution and alignment with objectives.
• Collaborate with various teams to align sales operations with broader business goals.
• Support data analysis efforts to provide actionable insights for sales improvement.
• Help in monitoring KPIs to gauge sales team performance and areas for enhancement.
• Manage the sales technology stack, including CRM system, automation tools, and reporting platforms.
• Provide ongoing guidance and support to the sales team, fostering continuous improvement.
• Stay informed about industry best practices and trends to support sales effectiveness.

Qualifications

• Bachelor's degree in Business Administration, Sales, Marketing, or equivalent.
• Proven track record of at least 4 years in sales operations roles, preferably in a startup or high-growth environment.
• Strong analytical skills with experience in data analysis and reporting tools.
• High-energy and thrive in dynamic environments.
• Demonstrate strong attention to detail, ensuring accuracy and precision in all tasks and activities.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.
• Strategic thinker with the ability to translate high-level objectives into actionable plans and drive results.
• Hands-on approach with a willingness to roll up sleeves and tackle challenges in a fast-paced, dynamic environment.
• Demonstrated ability to thrive as an individual contributor while also providing leadership and guidance to a team.
• Experience managing and optimizing CRM systems (e.g., Salesforce) and other sales technology platforms.

At Interaxon, we take pride in fostering a performance driven culture that revolves around innovation, inclusion, and achieving transformative results. We believe in empowering personal growth to not only improve lives but also create positive change in the world. We believe that diversity is an essential part of our workplace culture, and we continue to grow our team through equal opportunity and barrier-free recruitment. Additionally, if you require any accommodations during the selection process, please let us know!