Sales Operations Manager

Position:
Sales Operations Manager
Job Description:
Arrow is looking for an experienced Sales Operations Manager to bring their talents to our team!!
What you'll be doing:

• Meeting with client(s) on a regular cadence to address issues, concerns, ongoing program performance, needs, etc.
• Reviewing daily the finance and operations data for the client, including NSB, Fee's collected, forecast and historical data related to shipments, inventory, RMA's, etc. Discuss/highlight with appropriate Sales Director for program as needed.
• SPOC for escalations from client, responsible for working with appropriate Arrow resources to resolve.
• Preparing and presenting operations data at QBR reviews or as needed.
• Understanding and communicating client's program requirements to internal Arrow resources as needed - documenting processes where needed
• Developing relationship with client to support growth within program as well as potential new business if appropriate.
• Identifying opportunities internally for operational efficiency improvements for all areas of the program. Working with appropriate resources to implement as able.
• This is an individual contributor position.

What we're looking for:

• Bachelor's degree or equivalent preferred
• An Operations professional with the ability to balance the needs of the Arrow sales teams with the needs of the customer and be the liaison between the two
• Understanding of distribution, supply chain, and material planning
• Sales background or experience dealing with a Sales team
• Individuals with exemplary customer service skills who are calm, responsive and can service as an escalation point
• 4-6 years experience with Supply Chain Management or SCaaS
• Ability to build strong internal and external relationships and make critical contacts
• Must be fluent in English, spoken and written.
• Must be comfortable traveling up to 30% internationally and domestically

What's In It For You:
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a
solid benefits package.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Paid Time Off
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Growth Opportunities
• Short-Term/Long-Term Disability Insurance
• Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)
• On-site Café with Catering Option for Busy Lifestyles (availability subject to COVID-19 office guidelines)
• 24/7/365 On-site Gym and Lockers, Free for Use to All Employees! (availability subject to COVID-19 office guidelines)
• Bike Racks
• And more!

Annual Hiring Range/Hourly Rate:
$91,600.00 - $121,000.00
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:
US-CO-Denver, Colorado (E Dry Creek Rd)

Time Type:
Full time
Job Category:
Business Support
EEO Statement:
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

Arrow COVID-19 Vaccination Policy:
Arrow requires all new employees in the United States to provide proof of full COVID-19 vaccination prior to beginning work, except where prohibited by law.