Sales Operations Manager - Americas - Remote

At Gurobi Optimization, we're on a mission! 

A mission that focuses on mathematical optimization – it's all that we do. We empower our customers to expand their use of mathematical optimization technology in order to make smarter decisions and solve some of the world's toughest and most impactful business problems. We're looking for passionate, dedicated, innovative game-changers to join our team and drive the future of Gurobi.

Think you have what it takes to be a Gurobian? Read on...

1. Do you enjoy solving complex problems?

2. Does creating new processes put you in a happy mood?

3. Do you like being part of a team and working collaboratively?

“If you have answered “yes” to these questions, please keep reading to hear more about an exciting new opportunity at Gurobi. 

The Position:

As a Sales Operations Manager at Gurobi Optimization, you'll collaborate seamlessly across our global teams to enhance and streamline our sales and revenue processes. Your passion for data organization and analysis and your in-depth grasp of SaaS business finance align perfectly with our requirements. Your meticulous approach and a keen eye for detail shine through in your projects. Your commitment to maintaining data accuracy and your advanced understanding of sales strategies will be pivotal in enhancing our business model as we expand and plan for the future.

What you will be doing? 

· Work in conjunction with the regional Sales Director to set quotas and calculate commission

· Deal review and approval - both before it is sent to order management and after the close

· Participation in our SFDC implementation project (including implementation and data management inside of our commission tool)

· Territory setting and reassignment in CRM and commission tool

· Prepare and lead QBRs with the Regional Sales Director

· Manage CRM / sales engagement systems and ensure data integrity - to include contacts, leads, opportunities, correct dashboard usage, and reports

· Create and maintain documentation on sales processes, policies, and relevant sales training materials

· Work with sales, marketing, and finance to refine the lead handover process to maximize win rate and conversion

· Understand high-level sales strategies, translate them into system and process requirements, and ensure local execution and business impact

· Develop revenue and forecasting models as well as sales qualification criteria

· Manage multiple priorities and tasks with your strong organizational and project management skills in a fast-paced environment.

· Prioritize and resolve Salesforce (SFDC) cases from users while also providing support for requirement gathering and participating in testing for bi-weekly sprints and releases.

What experience and qualifications should you have?

· Bachelor's degree in a technical or business-related field or equivalent work experience.

· 5 years of hands-on experience in revenue or sales operations within a SaaS business.

 What skills and abilities should you have?

· Demonstrated success in optimizing sales and revenue processes across multiple markets.

· Proficiency in data management and analysis.

· Strong ability to communicate effectively across different functions and global time zones.

· Analytical mindset, capable of thinking critically and solving complex problems, and comfortable working with large data sets.

· Effective customer interface skills in both external and internal communications.

· Exceptional organizational skills with a keen eye for detail.

· Agility in working both independently and collaboratively.

What other requirements should you have?

· Extensive proficiency in Asana is a mandatory requirement. • Profound expertise in Excel is essential for this role. • Prior experience with Salesforce is preferred.

· Familiarity with LeanData is considered a valuable asset.

Do you know Gurobi?

Gurobi is an innovative remote company full of smart, committed professionals who are passionate about helping people solve tough problems through optimization. We balance work and fun while continuing to build a successful company that experiences growth in a sustainable way with purpose. When you join Gurobi, your voice matters. We believe in the power of people and never stop improving our work culture.

We produce the most advanced and respected commercial solver software globally. Our Gurobi Optimizer is the engine used by over 2,500 clients in over 40 industries to turn data into smarter decisions. It allows our users to state their toughest business problems as mathematical models and then automatically considers billions - or even trillions - of possible solutions to find the best one!

Just to show you how versatile our solver is - one of our clients is the NFL. We maximize league revenue by solving one of the world’s most complex scheduling problems. Can you believe it had over 800 trillion possible solutions? We get so excited for these possibilities!

Our enterprise clients include Apple, Google, Microsoft, Siemens, and SAP - just to proudly name a few.

Did you know we have been remote since 2008? It's true. The size of our team has tripled in 3 years just to keep up with our global support needs. While growth does require the business to evolve and change over time, we stay centered on our 5 core values: Customer Focus, Integrity, Dedication, Innovation, and The Power of the Team. That's why Gurobians will be the first to tell you that when you join Gurobi - you join a company that you can help drive far into the future.

What we offer?

· GREAT COMPANY CULTURE!

· 100% work from home

· Comprehensive compensation benefits programs

· Generous time off and leave programs

· Fun virtual meetups and classes

· Real work/life balance

· Reimbursement for any new home office furniture

· Worldwide team and company offsite meetings - business travel reimbursed

· Continuous review of programs – based on continuous feedback from our people.

Our Core Values

Innovation

We strive for continual improvement in our product and in our business. We develop cutting-edge technology, take measured risks, and use critical thinking to evaluate new ideas. 

Customer Focus

We are dedicated to helping our customers, partners, and academic community succeed with mathematical optimization.

Integrity

We endeavor to be honest, trustworthy, and transparent in everything we do. We are fair, respectful, and inclusive of everyone.

Dedication

We love the work we do and are proud of the impact we have.

The Power of the Team 

We celebrate the fact that we are an international, multigenerational, and multicultural team that works together to create a whole that is greater than the sum of its parts. 

Our Commitment to Diversity, Equity, Inclusion & Belonging

We are committed to a healthy work environment at Gurobi. We believe that different perspectives lead to better ideas and better ideas allow us to better understand the needs and interests of our diverse global community. We welcome different backgrounds, experiences, abilities, and perspectives. Gurobi is an equal opportunity employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, veteran status, sexual orientation, gender identity or expression, marital status, genetic information, or membership in any other legally protected category.

What does working remote for a global company mean at Gurobi? We require you to be eligible to live and work in the location where the position is needed. You can see the location of this position at the top of the posting within the Region/Location/ Travel line. Region pertains to the area that the role primarily supports. Location pertains to where you would need to reside to be considered.