Sales Operations Senior Associate

What You Will Do 

We are looking for a Sales Ops Senior Associate to join our growing operations team. You will work on critical strategic GTM projects and drive pipeline analytics and success with our partners and sales team. 

Ideal candidates will be able to: 

• Dissect data and provide insights on opportunities and risks 
• Be an expert in tools required to support Sales & Sales Operations and provide front-line support for the Sales and Marketing teams 
• Assist Sales Operations with the management of projects, including tracking, timing and current status 
• Manage inbound lead analysis and routing, maintaining data integrity, and de-duping 
• Troubleshoot, track, and resolve Salesforce end-user issues 
• Support sales data requirements and ensure data accuracy in Salesforce CRM 
• Assist in automation of sales reports and processes, produce ad hoc reports, and participate in projects 
• Collaborate with department stakeholders to develop, analyze, and maintain custom reports and dashboards to monitor performance and business processes 
• Oversee the sales funnel and optimize sales processes  
• Perform sales forecasting 
• Work with leadership to develop organizational goals, define KPIs, and report and analyze them to make optimal business decisions

Qualifications: 

• Bachelor’s Degree in Business Administration, Sales or Operations 
• Minimum of 1 year in a Sales Operations role and minimum of 3 years of relevant work experience 
• Adept with technology and able to learn systems quickly 
• Basic functional understanding of Salesforce CRM and experience with creating reports and dashboards 
• Proficient in Microsoft’s O365, Word, Excel, PowerPoint and other Microsoft Office Applications 
• Strong process and analytical skills 
• A strong detail-orientation and high standard of quality and accuracy 
• Strong communication skills (written and verbal), particularly with executive audiences 
• Ability to communicate sales metrics and insights in a concise, actionable manner 
• Self-motivated, flexible, with the ability to manage multiple and often changing priorities 
• Proven ability to follow through / follow up to resolve issues. 
• Ability to work independently with moderate supervision. 
• Must also be willing to be a team player and coordinate with other areas of the business as needed. 

Preferred Qualifications: 

• Salesforce administration & configuration experience including workflows, process builders and custom objects/fields 
• Experience with business systems and intelligence and analytical software (e.g. Salesforce, LinkedIn Sales Navigator, Power BI, etc.)