Sales Operations Specialist

Are you running a $100 Million worth of combined business either on the resell side or buying for a global enterprise company? Are you a wiz when it comes to manipulating data in Excel or Google sheets? Then you might be our next Sales Operations Specialist.  

Who we are: 

Fivesky is the leader in the global deployment and complex technology projects in the financial sector. We’re proud to be known as the engineering-minded PEOPLE company. We are all bound together under one simple mission “Work Hard, Play Hard”.

We have a fully stocked kitchen and some really great people whose goal is to push the envelope on how global organizations receive their tech services.

Who you are: 

• Someone with 5-10 years of industry experience.
• You have the ability to build and maintain reports.
• A key player who manages relationships with distributors/manufacturers.
• Someone who is running $100 million worth of reselling business - Cisco being the majority of it
• You live in the (CCW) Cisco Commerce Workspace.
• Have your hand in renewals.
• You manage the following: 
• A growing relationship with global distributors.
• Credit lines and credit lines increase processes to ensure on-time order delivery.
• Quote to invoice process.
• Purchasing.
• Relationship with manufacturers.
• A developer of relationships with key POC with customers.
• You have a basic understanding of networking/security products and the top manufacturers in this field.
• 5 years of relevant experience with a VAR / MSP, manufacturer, or distributor.
• Have worked internationally (preferred).
• Have worked with CRMs and it would be great if you had Salesforce experience.

What you’ve done:

• Have knowledge of the 3 Tier sales cycle and IT procurement process.
• Created good relationships with procurement.
• Live in the BOM and take ownership from inception through to delivery.
• You have intermediate to advanced skills in MS Excel (e.g. VLookup, Index/Match, Pivot Tables, Structuring Data, etc.).
• Understand sales operations/procurement workflow.
• Thrive in high-pressure situations. 
• Multi-task and be able to handle multiple projects at the same time.
• Experience in G-suite is a plus (Google Sheets, Docs, Slides, Gmail, etc.)

 What you will do:

• Work in a global environment with our customers and partners to ultimately deliver excellent service based on customer needs.
• Maintain the Salesforce database ensuring accurate customer information, pricing, and order details are recorded in a timely manner.

• Respond quickly and professionally to customer emails and calls within the defined stipulated time.
• Process all customer transactions from quoting through final delivery and invoicing of products throughout all of our global regions.

• Support our account directors in various tasks related to customer order fulfillment, and ensure product delivery meets customer expectations.
• Assist in hardware quality checks and staging prior to final delivery to the client. 

At Fivesky, our employees are our greatest asset and the focal point around which we operate; therefore, we always want the best for our employees. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefits to our employees, including provisions for vacation, holiday pay, and sick days.

Fivesky is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information, or any other characteristic protected by law.

This is a full-time, direct employment opportunity in New York City. The salary is open based on experience and qualifications.

(FS-RID-0567)