Sales Operations Specialist

Job Description

Job Description

The Sales Operations Specialist is responsible for driving/coordinating execution of sales support and administrative activities supporting both local and global key accounts. In this role you will support the sales team by helping them navigate seamlessly and efficiently through the processes and requirements of quote to cash activities. You will serve as a liaison for them with cross-functional departments including the Sales Administration team, business units, logistics and finance. This role reports into the Director of Sales Operations and is a new and exciting position within Advantest that will continue to grow and expand.

Key Responsibilities include:

Improve efficiency in the sales team by:

• Assisting with approval processes
• Generating and/or management of key sales reports
• Completing of new customer setup documents
• Escalation management
• Asset and Demo material tracking assistance
• Identify and support driving improvements and change in operational efficiencies
• Liaison between Sales and functional business partners such as SADM, Finance, Field Services, BU's
• Assisting with legal documentation signatures
• Build and maintain positive relationships with our customers
• Help drive adoption of Microsoft Teams, SharePoint, etc.
• Become an expert on all sales related processes
• Assist with budgetary quotes
• Follow up with customers and business partners to ensure timeliness of required actions
• Assist with prioritization, follow up of open tasks

Forecast updates

Requirements

Requirements:

• 3+ years of expertise in supporting a global sales team
• Strong proven written and verbal communication skills
• Experience working with senior management
• Customer facing experience
• Strong problem solving and decision making
• Expertise in Microsoft 365 Suite of applications: PowerPoint, Excel, SharePoint, teams, etc.
• Experience in Oracle R12 and CRM preferred
• Strong organizational skills
• Ability to drive tasks to completion
• Ability to work cross-functionally in a global environment
• Bachelor's degree preferred
• Some travel may be required

Additional Skills Preferred (but not required):

• Legal Assistant/paralegal experience
• IFRS/SAB101 knowledge
• Quote to Cash experience

• Knowledge of Semiconductor industry
• Forecasting experience

- https://www.ecfr.gov/current/title-41/subtitle-B/chapter-60/part-60-300#p-60-300.5(a)

- § 60-300.5(a)(2)(3)(4) Equal opportunity clause. Details the job posting requirements.

- § 60-300.5(a)(6) Equal opportunity clause. All employment openings includes all positions except executive and senior management, those positions that will be filled from within the contractor's organization, and positions lasting three days or less. This term includes full-time employment, temporary employment of more than three days' duration, and part-time employment.

In providing a safe and healthy workplace for all of our employees, Advantest America, Inc., and its subsidiaries, ("Advantest"), new employment job offers are contingent upon the applicant's provision of a copy of their COVID-19 vaccination document to Advantest America Inc. Human Resources prior to their scheduled start date, subject to any written request for medical or religious accommodations.

Advantest is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Advantest to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

Notice for California Residents:
We collect personal information (PI) from you in connection with your application for employment with Advantest America, Inc., including some or all of the following categories of PI: identifiers and personal records (e.g., name, phone number, email address, employment history); commercial information (e.g., if we reimburse you for travel or other expenses during the application process); sensory information (e.g., recorded virtual interviews); professional or employment information (e.g., information provided in your resume and application, such as employment history); non-public education records (e.g., educational institution transcripts and records); and inferences drawn from the above categories of PI. We collect your PI for our purposes, including performing operations related to your potential employment. To view the Advantest Privacy Policy, visit https://www.advantest.com/privacy-policy.html. For additional details or if you have questions, contact us at [email protected].