Sales Operations Specialist

Sales Operations Specialist

Position ID: req46284

Sector: BA North America

Functional Area: Sales

Location: Charlotte Office

Number of Openings: 1

Employment Type: Permanent

POSITION DESCRIPTION:

Sales Operations Specialist

As a Sales Operations Specialist for Consumer Direct Interaction, you will play a critical role in supporting the growth of the Entire Business portfolio with a key focus on the Dealer & Contract channels. You will be an essential partner to our internal teams, our customers, and our operations staff. This position is instrumental in managing and analyzing our customer data to ensure strategic growth across all verticals of the Consumer Direct Interaction Portfolio. For this role you will need to think big, help to implement new/effective processes, and take on ownership of customer and consumer challenges. The successful candidate will be energetic, open minded, intellectually curious, and a customer-first analytical thinker.

ESSENTIAL DUTIES AND RESPONSIBILITIES • Help Manage all Operational and analytical processes within assigned customer teams with a key focus on Dealer & Contract channels• Be a subject matter expert for the Dealer & Contract Business portfolio• Actively support budgeting, reporting, and other critical portfolio management activities to ensure we are meeting partner commitments• Own key strategic projects for the portfolio and work with a variety of customers• Collaborate with cross-functional stakeholders to drive business goals (Marketing, Servicing, Product Line, Finance, Technology, Legal, and Compliance)• Support capabilities enhancements to drive demand and best-in-class customer interactions• Play a key role in the review and management of ad-doc marketing and servicing customer communication strategies; Track success of programs and determine ROI• Assist in all New Product Introduction efforts and training• Track Sell-in and Sell Data for assigned accounts• Help Manage order flow and assist with item set up• Ability to Flex and contribute at all levels of the business• Work closely in a group environment to drive results• Assist in all current/future Business Planning activities

MINIMUM QUALIFICATIONS • 3-5 years of work experience in Retail or related fields• Bachelor's degree required• Strong problem solver• Highly analytical and detail oriented• Understanding of how to analyze data and create reporting to track customer performance• Some Travel may be required

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone. The employee frequently is required walk and sit. The employee is occasionally required to stand. Specific vision abilities required by this job include close vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

It is the policy of Electrolux North America, Inc. ('ENA') to select, develop and promote employees based on the individual's ability and job performance. It has been, and shall continue to be, the policy of ENA to provide Equal Employment Opportunity to all people in all aspects of the employer/employee relationship without regard to race, color, religion, creed, sex/gender, national origin, citizenship, age (40 or older), disability (mental, physical or visual), genetic information, sexual orientation, status as a disabled veteran, veteran of the Vietnam era or as a member of the National Guard or Military Reserve, or any other characteristic protected by applicable federal, state or local law. This policy affects decisions including, but not limited to, an employee's compensation, benefits, terms and conditions of employment, opportunities for promotion, training and development, transfer and other privileges of employment. It has been, and shall continue to be, the policy of ENA to maintain a working environment free of harassment and illegal intimidation. It is further the policy of ENA to comply with all applicable Federal, State, and Local statutes concerning Equal Employment Opportunity.

COMPANY DESCRIPTION

Electrolux shapes living for the better by reinventing taste, care and wellbeing experiences, making life more enjoyable and sustainable for millions of people. As a leading global appliance company, we place the consumer at the heart of everything we do. Through our brands, including Electrolux, AEG, Anova, Frigidaire, Westinghouse and Zanussi, we sell more than 60 million household and professional products in more than 150 markets every year. In 2017 Electrolux had sales of SEK 122 billion and employed 56,000 people around the world. For more information go to www.electroluxgroup.com.