Sales Operations Specialist

Company Description

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt works together with over 30,000 restaurant and retail partners as well as with over 80,000 courier partners across 23 countries and over 200 cities.
Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.
We’ve raised more than €707M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, Tiger Global, DST, Prosus, KKR, Coatue, 83North, Goldman Sachs, Highland Europe and EQT Ventures & EQT Growth, among others. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year.
In 2020, the Financial Times named us Europe’s second fastest growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.

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Job Description

Wolt Hungary was founded in 2018 and is now available in over 90 cities, partnering with more than 5,500 restaurants and retail businesses across the country. Our mission is to make cities better by empowering and growing local communities. To achieve this, we aim to make the busy lives of our customers easier, help local stores and restaurants boost their sales, and provide flexible earning opportunities for our courier partners.

As a Sales Operations Specialist, you’ll play a crucial role in enhancing the efficiency and effectiveness of the sales team by managing sales data, refining sales processes, and supporting strategic initiatives. You’ll work closely with sales leadership and cross-functional teams to ensure alignment and maximize sales performance.

What you’ll be doing:

• Design, document, and implement efficient sales processes, identify bottlenecks, and provide actionable recommendations.

• Oversee the management and integrity of sales data within the CRM, ensuring accurate and actionable reporting.

• Analyze sales performance metrics to identify trends, forecast sales, and support strategic decision-making.

• Develop and maintain sales playbooks, training materials, and process guides.

• Collaborate with sales leadership to define and execute strategies for pipeline growth and revenue acceleration.

• Ensure the sales team has the tools and resources needed to close deals effectively.

• Work closely with cross-functional teams (Marketing, Account Management, etc.) to ensure the sales team has up-to-date business and process information.

• Partner with sales leadership to identify knowledge gaps and organize targeted training programs to support team development.

Qualifications

• Bachelor’s degree in Business, Finance, or a related field.

• 3-5+ years of experience in sales operations, sales management, or a related role.

• Proficiency in CRM systems (e.g., Salesforce) and sales analytics tools.

• Strong analytical skills with the ability to interpret data, identify trends, and develop actionable insights.

• Ability to work independently and as part of a collaborative team.

• Experience in process improvement and project management.

• Native Hungarian speaker with strong communication skills in English. 

Bonus points if you have:

• Knowledge of sales methodologies and pipeline management.

• Familiarity with sales performance metrics and reporting.

• Experience with sales enablement tools and software.

Additional Information

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

What We Offer:

🌍 Independent work in a dynamic, international team

💰 DoorDash Equity

💳 SZÉP-card

🏥 Private health insurance 

🏋️ All You Can Move card (self-financed)

💙 Employee Assistance Programme - therapy and wellbeing

% Discount on your Wolt orders

👶 Extended parental leave for fathers: 16 weeks total

💻 Modern work equipment

🫶 Volunteer day 

🍿 Snacks & drinks in the office

If you have any further questions about the position before applying, you can turn to:

Zsófia Szentes, Talent Acquisition Partner - [email protected].

Please note that we do not accept applications sent by mail. Please submit your application through our careers website!