Sales Operations Support (Assistant Executive ~ Executive)

We are looking for a dynamic and proactive individual to join our Regional Market Development Centre (RMDC) – he/she will be working together with Sales Executive of developing region such as Bangladesh, Sri Lanka, Cambodia, Myanmar etc by playing a vital role in driving the success of a company's sales team. They are responsible for optimizing sales processes and ensuring the smooth operation of sales activities.

What you will be doing

Sales operation support:

• Collaborating effectively with supply chains, sales, and other teams to ensure prompt and accurate order processing and delivery.
• Collaborating effectively with warehouse, supply chain team and Liner to ensure smooth vessel and shipment arrangement for external customers.
• Collaborating effectively with Sales and Marketing team to process Credit/debit note and payment requisition.

• Liaising with internal/external stakeholders and following up with customers on all account-related requests.
• Collaborate with cross-functional teams, such as marketing and finance, to ensure alignment and seamless coordination in achieving sales objectives.
• Keeping accurate records pertaining to inventory and account notes.
• Manage and maintain accurate and up-to-date sales data, including customer records, sales pipelines, and contracts.
• Streamline and automate sales processes to improve productivity and reduce manual efforts.

What you should have

• Diploma in Business Administration, Sales, or a related field.
• Experience in sales operations, sales support, or a similar role will have advantage. (regional experience will be a plus!)
• Knowledge of sales processes, methodologies, and techniques.
• Proficient in using CRM systems, such as Salesforce, SAP and MS Office Suite (Excel, Word, PowerPoint).
• Familiarity with data analysis and reporting tools.
• Ability to work independently and as part of a team.
• Strong business acumen and understanding of sales and revenue metrics.
• Analytical mindset with the ability to identify gaps.

What will help you to succeed

• Ability to work under pressure and meet tight deadlines.
• Team player mindset with good interpersonal and organization skills.
• Sharp thinking with the ability to adapt and flex sales approach according to situations.