Sales Operations Support Specialist

Are you a Sales professional looking to take your skills to the next level? Become an integral part of the business as a Sales Operations Support Specialist at Meriplex! Collaborating with the sales team, you will provide key support to manage sales and existing customers to set up Meriplex for long-term success!

Meriplex is a managed cybersecurity, IT, and SD-WAN solutions provider that enables transformation by combining secure, innovative technology with advanced expertise. Join Meriplex where you will have the opportunity to develop your skills while working alongside a team of enthusiastic industry and technology experts.

Responsibilities: 

• • Provide internal, cross-functional administrative support for the sales team.
  • Conduct daily administration, project management, and auditing of the ConnectWise Sell platform.
  • Assist with ConnectWise Sell reporting, dashboard creation and audits.
  • Generate, prepare, manipulate, and analyze standard and custom reports.
  • Contribute to research projects using various other data sources like Excel and BrightGauge.
  • Assist in meeting group deadlines by facilitating processes, situations, and taking corrective action on issues.
  • Assist with client inquiries, such as billing questions and service questions.
  • Support bulk contract generation on new and renewal agreements.
  • Identify and implement areas for sales process improvements.
  • Perform Quarterly Business Reviews with Customers.
  • Prepare small quotes for customers.
  • Provide backup support to team members as needed.
  • Perform other duties as assigned.

What you need to be successful: 

• • Tech savvy, highly collaborative, motivated, and focused on the needs of others.
  • Excellent skills and knowledge of creating reports with ConnectWise Sell, Excel, BrightGauge and ITGlue.
  • Excellent verbal, written and interpersonal skills with ability to develop internal professional relationships.
  • Intermediate knowledge of Microsoft Office Suite, with emphasis on Excel and PowerPoint.
  • Able to work with cross-functional teams within the organization.
  • Strong problem-solving, planning, detail-orientated, and highly organized.
  • Grace under pressure, ability to react quickly to changing priorities.

Requirements:  

• Minimum of high school/GED, bachelor’s degree preferred
• Minimum of 2-3+ years of related sales operations/administrative experience
• .

Work Schedule:  

• Standard Meriplex hours of 8am – 5pm, Monday - Friday.

Travel:  

• Estimated travel: 0%.

Physical Demands:  

Sedentary Work – Exerts up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Disclaimer: 

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.