Sales Ops Analyst

Stand out and drive the next generation of wealth. ​​Define the digital assets industry. Raise the bar for trust, transparency, and client success. Make your mark.

Nexo is a premier digital assets wealth platform designed to empower clients to grow, manage, and preserve their crypto holdings. Our mission is to lead the next generation of wealth creation by focusing on customer success and delivering tailored solutions that build enduring value, supported by 24/7 client care.

Since 2018, Nexo has provided unmatched opportunities to forward-thinking clients in over 200 jurisdictions. With over $7 billion in AUM and $320 billion processed, we bring lasting value to millions worldwide. Our all-in-one platform combines advanced technology with a client-first approach, offering high-yield flexible and fixed-term savings, crypto-backed loans, sophisticated trading tools, and liquidity solutions, including the first crypto debit/credit card. Built on deep industry expertise, a sustainable business model, robust infrastructure, stringent security, and global licensing, Nexo champions innovation and long-lasting prosperity.

Official website: nexo.com

Position Overview: We are seeking a highly analytical and detail-oriented Sales Operations Analyst to join our team. The successful candidate will play a critical role in optimizing sales processes, analyzing performance metrics, and ensuring the efficiency and productivity of our sales operations. This position requires strong problem-solving skills, a data-driven mindset, and the ability to collaborate with cross-functional teams.

Your role:

Sales Data Analysis and Reporting:

• Collect, analyze, and interpret sales data to identify trends, opportunities, and areas for improvement.
• Develop and maintain dashboards and reports to monitor key sales performance indicators (KPIs).
• Provide actionable insights to support strategic decision-making for the sales team.

Process Optimization:

• Analyze and streamline sales processes to improve efficiency and productivity.
• Identify bottlenecks and recommend solutions for process enhancements.
• Collaborate with sales and CRM teams to align processes and goals.
• Maintenance of Confluence articles reflecting internal processes and procedures.
• Research on integrations and applications for the use of the Sales Team.

CRM Management and Optimization:

• Ensure the accuracy and integrity of CRM data.
• Develop and implement best practices for CRM usage across the sales team.
• Provide training and support to team members on CRM tools and processes.

Performance Monitoring and Insights:

• Track and evaluate individual and team sales performance against targets.
• Support sales forecasting by analyzing historical data and market trends.
• Prepare detailed performance analysis for sales reviews and quarterly business reports.
• Identify high-performing segments and opportunities for growth.

Collaboration with Stakeholders:

• Act as a liaison between sales, marketing, business intelligence, and other teams.
• Partner with the Sales Operations Manager to execute strategic initiatives.
• Support leadership with ad hoc analyses and special projects as needed.

What makes you stand out:

Education:

•  Bachelor’s degree in Business Administration, Finance, Economics, Data Analytics, or a related field.

Experience:

• 2+ years in a sales operations, business analytics, or similar role.
• Experience with platforms such as SalesForce/SalesLoft/LinkedIn/Jira/Confluence.

Skills:

• Strong proficiency in data analysis tools such as Excel/Spreadsheets or Tableau.
• Excellent problem-solving skills.
• Strong attention to detail.
• Solid understanding of sales processes and operations.
• Effective communication and presentation skills.
• Self-starter with the ability to work independently and in a team.
• Comfortable managing multiple priorities and deadlines.

Nexo benefits:

• Competitive and rewarding remuneration package.
• Annual performance-based bonuses.
• Comprehensive Learning Hub for continuous growth.
• Hybrid work model: primarily office-based with scheduled home office flexibility.
• A dynamic and inspiring environment with cutting-edge projects.
• Career development opportunities in a global leader driving the next generation of wealth.
• Customizable personal benefits package.
• Wellness benefits include additional health insurance, all-access sports cards, team-wide sports activities, standing desks, and blue light glasses.
• Free parking with a designated space, free electric bikes, and public transportation cards.
• Fresh fruits, snacks, and a well-stocked office kitchen.
• Regular department team buildings and company-wide team buildings.