Sales Ops & Strategy, TikTok Local Services

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Introduction
With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.
In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.
At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

Job Overview
Responsible for comprehensive data collection and analysis of the company's internal operations data, external market and competitor data, in order to provide data-driven insights and optimization recommendations to business teams. The goal is to improve business efficiency, sales performance, and long-term business growth through data-driven decision-making and strategic support.

Key Responsibilities
- Develop and implement efficient sales processes, workflows, and systems to streamline sales operations
- Assist in forecasting sales revenue and expenses to support strategic planning and decision-making
- Establish sales targets, quotas, and incentive programs based on performance analysis and market trends
- Analyze sales data, including pipeline, conversion rates, win/loss analysis etc., to assess sales team performance and identify areas of improvement
- Develop and deliver necessary training programs and materials to educate the sales team on sales processes, tools, and systems

Qualifications

Minimum Qualifications
- Minimum 5 years of experience in resource management, budget control, strategic analysis, and sales operations. Prior experience in high-growth tech startups and advertising is preferred.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
- Excellent ability to analyze and solve problems. Great logical and data sensitivity.

Preferred Qualifications
- Maintain a get-it-done mindset: Be motivated to work hard and efficiently in a fast-paced environment.
- Possess a self-starter attitude: You should be able to initiate and drive complex analysis to completion with minimal guidance while synthesizing and communicating insights effectively.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.