Sales Process Specialist with English and German

JOB DESCRIPTION
Did you know that UL was founded back in 1894? For a 130 years we have been providing Testing and Certification services to our business clients in US, Europe and Asia!
As our global footprint and customer base continue to grow, we are looking for the Sales Process Specialist to join our team in Warsaw to support UL's sales professionals in administrative tasks including: quote generation, order processing and booking, and post-sales support for our clients from Consumer, Medical & Information Technologies (CMIT) industry.
Are you looking to develop your career in a company with 130 years of unique history? Apply!
RESPONSIBILITIES

• Engages mostly internally with sales representatives located in Europe via telephone or emails to address inquiries and admin-related activities.
• Coordinates pre- and post-sale actions to ensure customers are meeting TIC certification requirements and product or service adoption timelines.
• Works within standard operating procedures under supervision to develop and share quotes using standardized pricing tools.
• Processes quotes into Orders using our ERP system.
• Supports account managers & SE/ISEs by performing admin-related tasks.
• Tracks account history and supply data to facilitate deeper knowledge of account and opportunities.
• Collaborates with internal resources to resolve customer inquiries and ensure that the customer receives a proper message to ensure complete understanding and results requested.
• Builds an internal UL problem-solving network and proactively engage internal personnel to anticipate problems, improve delivery, and develop solutions that improve ULS' customer experience.
• Meets established timelines for pre-and post-sales activities presenting a strong customer focus and engagement.

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QUALIFICATIONS

• High school diploma.
• English and German proficiency is required.
• Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software.
• Work experience related or similar to the position (preferably: sales and/or customer service experience).
• Business acumen and a sufficient understanding of business sales processes.
• Experience managing internal systems and data sources.
• Strong communication and administrative skills.

ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
Consumer, Medical & Information Technologies (CMIT) business provides certification, testing, inspection, verification, consulting and training services related to traditional consumer electronics products and the latest categories of products (such as wearable devices and networked cars), small household appliances and medical devices. We can provide comprehensive and applicable safety and regulatory requirements support for innovative products and technologies, provide pre conformance testing at the design and development stage to identify potential compliance problems, and formulate targeted testing plans for all target markets. UL Solutions' CMIT business has helped many manufacturers improve product safety, comply with regulations and industry requirements, bring innovative technologies and electronic products to the market, and meet consumers' requirements for product reliability and performance.