Sales Relations Specialist

Job Description

Sales Relations Specialist:

Advantest Test Solutions, Inc. (ATS) is looking for a Sales Relations Specialist to join our team in Irvine, CA. ATS is a leading provider of massively parallel electronic test systems that includes System Level Test (SLT), burn in and semiconductor/module tests. ATS has an exciting line of high-performance test systems that support the semiconductor industry around the world.

The Sales Relations Specialist supports sales teams and ATS Business Development Managers in attaining targets and driving the "Quote to Cash" process. Facilitates focused and productive communication with the new and existing customers and ATS subject matter experts. Coordinates the quoting and proposal activities with the sales business development teams, provides reporting and analysis in order to more productively manage the bookings, along with ensuring that customer inquiries get routed to the right contact and facilitates customer satisfaction. Responsible for different kinds of administrative, coordination, forecasting, quoting and reporting functions essential for everyday operation of the ATS business unit.

Essential Duties Responsibilities:

• Maintains a healthy relationship with existing customers, Advantest's worldwide sales account teams, strategic vendor/partners and internal organizations.

• Ability to interface directly with the customer to best understand their inquiries and how to best serve them.

• Generates sales reporting and support involving efficient handling of agreements, sales proposals and quotes.

• Supports the sales team in attaining sales targets.

• Communicates with the sales team for forecasts, status of order and position of sales.

• Prepares monthly, weekly or daily sales analysis.

• Assists with proposals, agreements, sales reports, equipment system configurations, service plans and representations.

• Works together with other internal functions to ensure timely and successful delivery of Advantest products, solutions and services to customers and/or their subcontractors.

• Monitors the trends and evaluating the performance assessed against monthly sales goals.

• Coordinates and responds to requests of internal and external meetings.

• Assists in the planning and implementation of sales strategy as prepared by the Sales Team.

• Ability to fuel new sales and increased margins.

• All other duties as required.

• This is an on-site role in our Irvine/Lake Forest office.

Requirements

Requirements, Education Skills:

• College degree preferred.
• 5+ years of B2B sales support or customer service experience.
• Must possess computer proficiency and keyboarding skills, including Microsoft PowerPoint, Excel and Word skills, as well as, experience with Customer Resource Management (CRM) and forecasting tools. Navigating Oracle tools is a plus.
• Demonstrated project management skills and experience preferred.
• Strong organizational and project management skills.
• Ability to prioritize and multitask.
• Ability to exert sound judgement, discretion and preserve confidentiality.
• Strong negotiation skills are highly desirable.

Excellent English language communication skills are a must, and additional language skills such as Japanese, German and/or Chinese are a plus.

State of California Development (EDD):

- https://www.ecfr.gov/current/title-41/subtitle-B/chapter-60/part-60-300#p-60-300.5(a)

- § 60-300.5(a)(2)(3)(4) Equal opportunity clause. Details the job posting requirements.

- § 60-300.5(a)(6) Equal opportunity clause. All employment openings includes all positions except executive and senior management, those positions that will be filled from within the contractor's organization, and positions lasting three days or less. This term includes full-time employment, temporary employment of more than three days' duration, and part-time employment.

CCPA Notice for California Residents:

Notice for California Residents: We collect personal information (PI) from you in connection with your application for employment with Advantest America, Inc., including some or all of the following categories of PI: identifiers and personal records (e.g., name, phone number, email address, employment history); commercial information (e.g., if we reimburse you for travel or other expenses during the application process); sensory information (e.g., recorded virtual interviews); professional or employment information (e.g., information provided in your resume and application, such as employment history); non-public education records (e.g., educational institution transcripts and records); and inferences drawn from the above categories of PI. We collect your PI for our purposes, including performing operations related to your potential employment. To view the Advantest Privacy Policy, visit https://www.advantest.com/privacy-policy.html. For additional details or if you have questions, contact us at [email protected].

In providing a safe and healthy workplace for all of our employees, Advantest America, Inc., and its subsidiaries, ("Advantest"), new employment job offers are contingent upon the applicant's provision of a copy of their COVID-19 vaccination document to Advantest America Inc. Human Resources prior to their scheduled start date, subject to any written request for medical or religious accommodations.

Advantest is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Advantest to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

The Advantest Way - Diversity, Equity, Inclusion and Belonging

At Advantest, diversity, equity and inclusion are at the core of who we are. We are continuing to build a culture where everyone feels a sense of belonging through our DE I programs initiatives. We strive to have a diverse, equitable and inclusive workplace to enable us to attract and retain candidates that feel a sense of purpose and empowerment. Our commitment to DE I is unwavering and we are steadfast in our mission to continuously foster an environment of respect, trust and transparency. We value diversity and inclusion and believe employees of all backgrounds contribute to our ongoing success. At Advantest, we celebrate and support the needs of our employees regardless of race, color, ethnicity, national origin, religion, age, disability, gender (including gender expression and gender identity), sex and sexual orientation. DE I at Advantest is more than words to us, they are the Advantest Way.