Sales Solution Engineer(Remote)

Description

Position Summary

The Sales Solution Engineer is responsible for assisting the sales team as a technical product expert and a client solution consultant for new client implementations. This position services as a strong and influential ambassador for Insurance Technologies throughout the sales process, assisting new clients in understanding how to best implement and leverage our solutions to solve their business needs. This position reports to the SVP of Sales.

About Us

Join a team where we encourage creativity and innovation, champion teamwork and are committed to being the best. In this environment we strive to provide our clients best-in-class solutions that transform business processes and empower sales across all insurance, retirement and investment products.

Hexure, started with a simple goal: transform the insurance and financial services industry through powerful end-to-end sales solutions. For more than 25 years, carriers and distributors have depended on our commitment to innovation, speed to market delivery and deep domain expertise. Our solutions have been implemented within industry-leading insurance carriers and distribution firms. And our track record of empowering client success speaks for itself.

Together as a team, we strive to provide our clients best-in-class solutions that transform business processes and empower sales across all insurance, retirement and investment products. We endeavor to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better solutions for our clients.

Why you'll love working here:

• Generous benefit packages - We offer our employees competitive health insurance options, including medical, dental, and vision plans, as well as long term and short-term disability insurance.
• Pre-tax savings programs including flexible spending accounts, and a 401K that is competitively matched!
• Lifestyle Spending Account. This provides an employee the flexibility to spend benefit dollars on the things that matter most to them.
• Flexible Paid Time Off (PTO). Work-life balance is a key part of our company culture here at Hexure, and we know that our employees do their best work when they can take the time they need to rest and recharge.
• Office Closures - Inclusion and Diversity are integral to enhancing our culture.? In support of this, we offer 6 companywide office closures and encourage all employees to use flexible PTO to celebrate religious or cultural holidays, employee birthdays, or other state or federal holidays that bring personal meaning.
• In addition to all the standard PTO options, Hexure proudly offers a generous and progressive paid Modern Family Leave policy.
• Professional Development - Hexure supports you and your professional development with a LinkedIn learning account.
• We also have employee anniversary perks, health, and wellness programs, and much more!
• Most benefits are effective on date of hire!

Deliverables and Performance Measures:

• Support the Sales team by providing clients technical advice and assisting with system implementation solutions.
• Collaborate with clients and sales in defining workflows, integrations and implementation requirements to provide optimally effective business solutions.
• Partner in the creation of proposals and requirements documentation.
• Assist with and follow through with all RFPs submitted to the Company in a timely and thorough manner.
• Respond to technical questions and participate in calls with clients and sales team to answer questions regarding our technology and security in relation to proposed solutions.
• Work collaboratively with internal teams to generate estimates and cost proposals for implementation work requests based on client requirements and proposed solutions.
• Assist with the transfer of the client from the sales process to the implementation process by helping the project manager and development teams understand the scope, requirements and specifications from the proposal.
• Partner in creating and defining the demo environments and demo scripts, working closely with Sales and Marketing teams.
• Obtain a deep understanding of the Firelight® product and processes. Proactively stay informed of product features, capabilities and roadmap.
• Use active listening to understand prospects' requirements, business and strategic goals, and communicate understanding to internal teams.
• Build and maintain relationships with key stakeholders within each account.
• Adapts easily across sales, marketing, operations and technology in order to be credible and relevant across the customers' functional areas.
• Play an active role in creating ROI and product adoption goals while working closely with Sales and Marketing teams.
• Proactively stay versed on industry trends and work collaboratively to apply them to product or process improvements for clients and Insurance Technologies.
• Work with Development, Project Management, Product Management and Sales teams to ensure that the client's and Company's requirements are met.
• Collaboratively work with internal teams to pre-plan and strategize for upcoming industry and lead generation events. Report to team on events and progress of events. Work with Marketing to identify ROI for all event activity.
• Actively participate in industry events, working groups and associations to build networks as well as the Company's reputation as an industry expert.

What will make you successful:

• 4+ years of experience in the life and annuity industry with an emphasis on technical sales, product development, requirement documentation or solution engineering in a business-to-business environment required.
• In-depth knowledge and experience with all Microsoft Office products and Salesforce CRM required.
• Knowledge of ACORD Life standards is preferred.
• Familiar with webinar and presentation platforms including Live Meeting, GoToMeeting, WebEx, Adobe Connect, IBM Unyte, and ConferencePlus required.
• Strong understanding of web services and system integration required
• Insurance industry experience of systems and processes preferred.

Core Competencies

• Interpersonal Skills: Now more than ever, the ability to build relationships with team members and clients is pivotal to the success of our organization. We are looking for candidates who can communicate effectively and help cultivate an agile environment of collaboration and inclusion.
  • Maintains professional decorum and reputation at all times.
  • Ability to prioritize and balance multiple tasks while successfully achieving deadlines to secure new business.
• Personal Capabilities: We believe that the way people manage themselves and their relationships with others in the workplace is critical to the success of our organization. We are looking for candidates that effectively put their knowledge, values, and skills into practice.
  • Coachable, dedicated to improvement, and willing to be a team mentor.
  • Hands on and effective in a fast moving, creative environment.

• Focus on Results: As a company that values innovation, we are looking for candidates who will help drive efforts to build commitment for individual and team objectives, as well as anticipate and respond to issues and opportunities that could affect the organization.
  • Ability to process questions, problems, comments, objections, and apply appropriate feedback professionally and quickly.
  • Strong analytical and organizational skills.
• Customer Advocacy: Our purpose is to empower our clients to deliver customer-centric sales experiences, accelerate speed to market, improve in-good-order sales and meet regulatory requirements. This requires a focus on our customer's satisfaction. We are looking for candidates who can understand the needs and concerns of our clients and address them quickly and expertly.
  • Consultative ability to listen to clients' requirements and define solutions.

Expected hours of Work:

This is a full-time position with regular office hours Monday through Friday. This position may work with the India office a few days a week and will require an earlier start to the day around 6:30MT. This position may require after work hours and occasional weekends, depending on work demands.

This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties as requested.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee must possess the skills, aptitudes and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.