Sales Solutions Architect

Job Title: Sales Solutions Architect

Introduction:

The Pre-sales Solution Architect is responsible for driving the consultative sales solutioning of Toshiba Software, Hardware, and Services Product Portfolio to provide clients a holistic product offering, with emphasis on the new Elera, Microservices based retail platform. The ideal candidate will have deep subject matter expertise in retail and store-based solutions, along with operational business knowledge in solving problems related to their assigned area/accounts. Candidates should also be versed in common enterprise/cloud architectural solutions and related technologies. He/she will work with a multi-functional team, to discover and solve their business requirements and collaborate on developing, promoting, and selling a targeted solution that meets their needs.

Responsibilities:

• Provide SME (subject matter expertise) in the Toshiba Solution portfolio, in conjunction with other members of the Sales team, to serve our retail clients and prospects.
• Help to build/execute tactical and strategic consultative sales plans with the team for prospective new clients to achieve the revenue targets (quota) as directed by the Business.
• Develop, present, and demonstrate Toshiba solutions with the Sales team in group meetings emphasizing salable features such as company vision, strategy, product/systems architecture, flexibility of design. Provide process re-engineering opportunities using company assets.
• Responsible for achieving the revenue, profit, and product objectives assigned primarily to specific accounts and in support of the North America Region.
• Provide feedback and consultation to the development organization to help facilitate product defects and resolution. Participates in the "Voice of Customer Satisfaction" in problem resolution.
• Provide input and consultation into the Product Development Organization with "Voice of Customer" requirements, enhancements, solutioning, etc.
• Maintain constant awareness of markets, competitor activities and problems within the industry, recognize developing trends, and make appropriate strategic and tactical sales/marketing/program recommendations for corrective actions.
• Respond to customers RFP/RFI Requests in a timely and professional manner to facilitate success.
• Maintain up to date and accurate expense plans, sales activity tracking and related databases.

Required Skills:

• Bachelor's Degree or equivalent retail experience.
• 5 years of Solution Architecture expertise related to the retail enterprise, with an emphasis on store-based software solutions including POS, payments solutions, inventory, back office, loyalty, mobile shopping, ecommerce, and other systems that make up the retail enterprise.
• Experience in architecting and implementing these solutions - encompassing support, installation services/ systems Integration, and maintenance.
• Recognized cloud / enterprise / data infrastructure & deployment expertise - including experience with Azure, AWS, or Google Cloud Platform, etc.
• Microservices using container technologies like Docker, Kubernetes, OpenShift, and Mesosphere
• Extensive experience with large scale, distributed, highly available, fault-tolerant, multi-tier software/hardware applications.
• Infrastructure technologies such as Containers, Virtual Machines, Databases, Networking
• DevOps concepts, CI/CD, automated testing
• Ability to whiteboard solutions interactively with clients/ prospects and develop targeted software solutions.
• Strong communication skills, both verbal and written, with the ability to engage and win the confidence of C-Level executives.

About the Company:

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email [email protected] to request an accommodation.

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)