Sales Specialist

Company Description

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company that provides branding and information labeling solutions, including pressure-sensitive materials, radio-frequency identification (RFID) inlays and tags, and a variety of converted products and solutions. The company designs and manufactures a wide range of labeling and functional materials that enhance branded packaging, carry or display information that connects the physical and the digital, and improve customers’ product performance. The company serves an array of industries worldwide, including home and personal care, apparel, e-commerce, logistics, food and grocery, pharmaceuticals and automotive. The company employs approximately 36,000 employees in more than 50 countries. Reported sales in 2022 were $9.0 billion. Learn more at www.averydennison.com and www.identificationsolutions.averydennison.com.

Job Description

The Account Specialist is responsible for day to day communications and support between the company and our top customers in the food industry. The specialist will champion customer concerns, proactively improve processes related to the customer, provide reporting, investigate and resolve problems and provide timely communication to customers.

Responsibilities may include but are not limited to:

• Maintain a high level of communication with customers and internal stakeholders
• Administrative support for internal and external processes; acct set up, inventory management, order status, contract management, customer specific requests for basic information
• Establish, maintain, and improve customer relations through personal interactions, ensuring an exceptional experience for our customers.

Qualifications

• Associate degree in business or related discipline/equivalent knowledge gained through experience and education
• Five plus years experience in a position providing customer service/satisfaction and order management,
• Proficiency in Microsoft Excel/Google Suite (slides, sheets, etc) required. 
• Must have a positive attitude, professionalism, and ability to develop and maintain good relationships with internal/external customers, even under stressful conditions.
• Takes initiative for proactive problem solving, always looking for improvements.
• Must have excellent communication and listening skills, internal and external
• Demonstrated ability to work as a member of a group/team.
• Must have strong attention to detail, organizational skills, and the ability to deal with large volumes of work at a fast pace while prioritizing according to business/customer needs

Additional Information

AVERY DENNISON IS EVERYWHERE YOU LOOK:
We not only embrace change… we drive it. We work hard, push hard, and take brave risks. Our culture is innovative and collaborative - where bold ideas turn into action. We grow strong talent through stretch opportunities only restricted by your interests. We are committed to workplace diversity, both for employees and for the business. We are a force for good, imbedded in industries and communities worldwide. We are challenging ourselves and others to reach higher and think bigger to improve the quality of all life. Avery Dennison is a great place to work for everyone. We offer: 

• Workplace Flexibility 
• Structured learning and development 
• Mentoring program 
• Competitive total rewards

At Avery Dennison we do what we love and we love what we do.
We look forward to receiving your application.

We do not accept unsolicited referrals or resumes from any source other than directly from candidates.