Sales Specialist – Consulting & Analytics

At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process. Our vision is the same a place where employees know they can thrive.

Reporting to the Head of Consulting for TTEC Digital the Sales Specialist will partner and collaborate closely with our sales teams driving revenue growth and expanding the client base within our customer experience consulting and analytics practices. This will include leveraging your ability to identify opportunities understand client needs development of tailored solutions and craft compelling value propositions for our clients.

What You Will Be Doing:

·       Generate new sales activity through mapping of consulting and analytics services to unmet needs of previous and prospective clients

·       Nurture and follow up on warm leads to secure meetings (SQLs) for assigned sales executives and consultants

·       Effectively collaborate with assigned sales executives and consultants to ensure alignment in strategy and goals to maximize opportunities and sales activity

·       Successfully identify qualify and aid in closing prospects; overcome objections through consultative approach

·       Meet and exceed monthly sales KPI’s and monthly quota of SQLs and SALs

·       Track and manage meetings and opportunities in Salesforce.com CRM following standard internal sales processes

·       Be subject matter relevant and know who to collaborate with on all solution and product offerings

What You Bring to The Role

·       5+ years of experience with complex SaaS technology products services and solutions

·       A consulting mindset with a sales mission

·       Experience working as or with CX consultants analytics consultants and/or strategy directors

·       Considered a customer experience expert

·       A proven track record building sales strategies for specific pursuits.

·       Ability to articulate company value proposition

·       Strong knowledge of competitive vertical and industry trends

$80000 - $120000 a year

COMPENSATION & BENEFITS

The anticipated starting salary range for individuals expressing interest in this position is $80000 - $120000. This position also is eligible to participate in a sales incentive plan.

Benefits available to eligible employees include the following:

·       Medical dental and vision

·       Tax-advantaged health care accounts

·       Financial and income protection benefits

·       Paid time off (PTO) and wellness time off

About Us

TTEC Digital and our 1800+ employees pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company TTEC Engage is a 60000+ employee service company with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need they can draw from these independently managed centers of excellence TTEC Digital and TTEC Engage.

We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.

TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.

Rarely do applicants meet all desired job qualifications so if you feel you would succeed in the role above please take a moment and share your qualifications.

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