Sales Support Administrator

AVEVA is creating software trusted by over 90% of leading industrial companies.

Job Title: Sales Support Administrator

Location: Mumbai, India

Employment: Full time, regular, Hybrid

Benefits: Gratuity, Medical and accidental insurance, very attractive leave entitlement, emergency leave days, childcare support, maternity, paternity and adoption leaves, education assistance program, home office set up support (for hybrid roles), well-being support.

The Job

Primarily responsible for providing overall sales administrative support to Sales team including licensing, quotations, CRM, contracts and related matters. Also responsible for supporting team level activities like recurring meetings and enablement.

Principal accountabilities

• Work with Contract / legal team on customers - KYCU, KYC, EUU, Credit Check etc and ensure end of quarter reminder to the sales team

• Ensure SFDC Opp# are marked as close won after updating info in SFDC and checking all necessary documents

• Follow up to ensure all documents (GCF, ORF, EUU, KYCU etc) are signed before COR can be completed, triggering SO to book

• PO reviewed and acknowledged with signature

• Uploading PO in SFDC and follow up with customers

• Train new joiners on the Sales booking process

• Work with technical team on the preparation of training orders

• Preparing training completion form, attendance sheet and training certificates

• Submitting the documentation to OM for invoicing

• Assist sales team in vendor registration in customer’s portal

• Assist sales team in registering for tenders

• Schedule recurring business meetings (such as Sales All Hands, India All Hands, Share & Learn, LT meeting etc) and booking of meeting rooms. Own agenda preparation / finding speakers etc.

• Drive planning and preparation of presentation decks for Sales Meetings

• Take notes on the action points for LT / SKO and follow up with the sales team

• Plan, prepare & help execute SKO (Twice a year)

• Maintain group DL email list / Team Channel Chat

• Maintain India Sales Org Chart and India Account Master List

• Assist and follow up with sales team on the potential leads when SE provide us with 2 weeks Innovation Hub Calendar.

• Liaise with SE Innovation Hub to schedule AVEVA customer visits.

• Track and ensure timely completion of sales enablement by sales team

Important Working Relationships

• Sales team

• Technical team

• Marketing team

• Finance team

• APAC Business Support (Contract & Licensing) team

• Customers

Knowledge, Skills & Experience Required

• Ability to work effectively without close supervision

• Excellent communication skills, both verbal and written

• Flexibility to deal with the demands of a dynamic environment

• Strong sense of responsibility, and able to work under pressure in meeting deadlines

• Flexibility to work additional hours at times of peak workloads (e.g., quarter end)

• Good interpersonal skills and ability to deal with a variety of stakeholders

• Full working knowledge of Microsoft office suite applications (MS Words, Excel, Power Point, Access)

• Ability to develop basic understanding of business and strategy to be able to support business meetings

• Minimum of 3 years related working experience with the relevant skills

India Benefits include:  

It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.

Find out more: aveva.com/en/about/careers/benefits/

Hybrid working

By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote.

Hiring process

Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.

Find out more: aveva.com/en/about/careers/hiring-process

About AVEVA

AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably.

We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/

Find out more: aveva.com/en/about/careers/

AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.