Sales Support (LIFE)

• Develop and proactively support the case management of incoming new business by removing roadblocks and providing requirement and status information to the producer.
• Responsible for product knowledge and for providing applications, appointment information, enrollment materials and proposals. Responsible for supporting sales by administrating a smooth transition of all new and renewal business received from agents and producers, monitor for accuracy and forward to policy issue.
• Responsible for supporting Sales by being the contact between brokers and all AFA, AWD Brokerage or Life Division departments such as Customer Service, Commissions, Marketing, Underwriting, Licensing, Compliance, Strategic Services and Benefits to better facilitate case management and a personalized climate ideal to brokers. Consistent exercise of discretion and independent judgment to support profitable sales for the Company.
• Must be bilingual

Skills of the ideal candidate:

• Excellent oral and written communication skills
• Excellent analysis and interpretation skills
• Working knowledge of sales and marketing techniques
• Insurance concepts and industry knowledge desired
• Ability to lead and manage or multi-task several projects at a time
• Advanced PC, Excel, Microsoft Office skills as well as the ability to work with electronic enrollment platforms of APL or other electronic service providers.
• Ability to utilize critical thinking skills
• Contact/Call Center experience
• Ability to work in a fast-paced, ever-changing environment