Sales Support Representative

See yourself at Twilio.

Join the team as our next Sales Support Representative on Twilio’s Communication Sales Team.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco we have presence throughout South America Europe Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio we support diversity equity & inclusion wherever we do business.

About the job:

Twilio is looking for an Sales Representative to join the Communication Sales team. We’re looking for an intelligent ambitious and talented individual who is keen to understand more about how large businesses operate; this role will provide insights and windows into the many aspects of Twilio’s sales motion.

Responsibilities:

In this role will see you supporting the Enterprise Account Executives to be more efficient in hitting quota.

• This individual is ‘the glue’ between many different functions within the organisation.

• Assisting Account Executives with numerous activities and processes along the entire sales cycle.

• Prepare Pricing and Deal Structure use and master internal pricing tools.

• Work with internal stakeholders to ensure all aspects throughout the sales process are smooth (Deal Desk Contracts Legal Pre-Sales Security requests) and to ensure the BOM and Contracts are accurate. You will deal with people data sets and processes.

• Manage prioritisation of key deals with Sales Management.

• Update / Oversee CRM records of ENT accounts

• Support AEs to understand customers current usage and improvement opportunities (Monkey  Analytics for existing customers)

• This is not a quota carrying role.

Qualifications:

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Highly communicative and can work in a team to support the wider goals of the enterprise sales function.

• Experience working with G Drive and fluent in Google Docs Google Sheets and Salesforce.

• You don’t need to have experience in a sales role indeed this role has allowed previously individuals to pursue roles in Twilio within data analytics sales or marketing.

• Organisational skills are important and the ability to work in a fast paced environment.

• Fluent in English. Additional languages are a plus particularly German French or Spanish.

Where?

This position will be based in the United Kingdom

Travel

We prioritise connection and opportunities to build relationships with our customers and each other. For this role approximately 15% travel is anticipated to help you connect in-person in a meaningful way.

What we offer

There are many benefits to working at Twilio including things like competitive pay generous time-off ample parental and wellness leave healthcare a retirement savings program and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems take initiative pitch in when needed and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So if you're ready to unleash your full potential do your best work and be the best version of yourself apply now!

If this role isn't what you're looking for please consider other open positions .

Twilio is proud to be an equal opportunity employer.

Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth reproductive health decisions or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal state and local law. Additionally Twilio participates in the E-Verify program in certain locations as required by law.Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability please contact us at [email protected].