Sales Support Specialist

About Care.com 

Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents, so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that. 

Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we’re applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you. 

Summary

The Sales Support Specialist plays a key role in the Care for Business (CfB) sales process. The Sales Support Specialist partners closely with Account Executives, Marketing, RFx team and Pricing teams. 

Primary Responsibilities

• Proposal support, creation, distribution
• Opportunity routing/management
• Sales material support, presentation builds, personalized content
• Day-to-day sales process support and follow up (i.e. contracts, NDAs, etc.)
• Salesforce opportunity and contact QA
• Salesforce sales process help desk
• Communications coordination between Strategic Partner VPs/Relationship Manager and Marketing/Implementation for voluntary only customers
• Special projects as required

Candidate Qualifications: 

• 2+ years of relevant work experience in a sales support function
• Proven ability to work in a fast-paced, high-volume, and deadline-driven environment 
• Knowledge of employee benefits is a plus
• Ability to effectively work in a matrix organization 
• Strong strategic, innovative and analytical thinking
• Experience in supporting complex, cross-functional projects 
• Strong communication, writing and relationship building skills 

PLEASE NOTE: At this time, Care does NOT hire in any of the following states: Alaska, Arkansas, California, Delaware, Hawaii, Iowa, Idaho, Maine, Minnesota, Mississippi, Montana, North Dakota, Nevada, Oregon, Rhode Island, South Dakota, Washington, West Virginia, Wyoming, Vermont.

For a list of our Perks + Benefits, click here!

Care.com supports diverse families and communities and seeks employees who are just as diverse. As an equal opportunity employer, Care.com recognizes the power of a diverse and inclusive workforce and encourages applications from individuals with varied experiences, perspectives, and backgrounds. Care.com is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation, please reach out to [email protected].

Company Overview:

Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products—from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC).

Salary Range:  $75,000 to $85,000

The base salary range above represents the anticipated low and high end of the national salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com’s total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).