Sales Support Specialist

Sales Support Specialist

Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Sales Support Specialist to join and support our fast-growing Business Development team in our Somerville, MA corporate office.

You will support our business development, account management, marketing, and bids teams by helping to organize and deliver data in an accurate and organized manner. This role will require a high attention to detail and a love for data organization, accuracy, and problem solving. Our sales team moves quickly, and this candidate must be able to adapt to changing goals and priorities.

This detail-oriented candidate will play a pivotal part in our daily operations and will contribute towards the revenue production of our Sales and Marketing teams who rely on up-to-date and accurate data in the CRM.

Triumvirate provides leading institutions, in the higher education, life sciences, healthcare, and industrial sectors, with diverse services and advice to assist them with compliance management. At Triumvirate, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity.

This position reports to our Sales Support Administrator. This role is onsite and is based in our Somerville, MA headquarters. The pay range for this position is $48,000 to $60,000.

Essential responsibilities:

• Marketing/Leads ROI:
  • Collaborate with the marketing team to analyze and redistribute data for sales team.
  • Assist in optimizing our marketing efforts for improved lead generation.
  • Assist in the attribution of conference and trade show attendees with campaign assignments.
• Sales Team Behavior/Opportunity Pipeline:
  • Support the sales team by maintaining CRM data hygiene.
  • Provide ongoing support for the sales team, VP of Sales, and other leadership.
  • Monitor and track the health of the sales pipeline.
  • Monitor and report on Sales Team Behaviors.
  • Import and update small and large amounts data as needed.
  • Prospect research projects as needed.
  • Assist with customer QBR tracking and data support.
• Tech Support/Sales Onboarding:
  • Assist with Oracle support and access to internal systems for new sales team members.
  • Create training materials and FAQs/SOPs to facilitate user adoption of CRM tools.
  • Develop innovative solutions for common tech support challenges.
  • Assist with financial reporting and follow up related to invoice collections, purchase order renewal, and payment portals.
  • Deliver training for employees as needed.
• Bid and Request for Proposal (RFP) assistance.
  • Source Bid and RFP opportunities from online platforms. 
  • Assist in completing Client Vendor Forms for new and existing clients.
  • Assist with pulling Knowsys waste data to review trends.
  • Create client presentations as part of the bid process.
  • Assist with Freedom of Information Act requests to gather historical pricing.

Requirements: 

• Bachelor's degree in business, marketing, data analytics, or a related field (preferred)
• Proficiency in Excel, including Pivot tables and VLOOKUP.
• Familiarity with Oracle CRM and BI platforms
• Basic understanding of SQL
• Tech-savvy with a fast-learning capability
• Strong problem-solving skills and self-driven work ethic
• Excellent communication and interpersonal skills
• Detail-oriented with a commitment to perfection.
• Creative thinker with the ability to find innovative solutions.

Preferred Requirements: 

• Previous experience in sales support, marketing attribution, environmental or related roles is a plus.

 #LI-Hybrid

Besides providing Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more!

To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website! 

Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you have a disability and need accommodation during the application and hiring process, please contact us at https://www.triumvirate.com/contact or call us at 888-834-9697.  The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here