Sales Support Specialist - Virtual North America

Our story

At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."

It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology, gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com.

Sales Support Specialist

As part of an industry-leading team, you will help drive strategic alignment and focus on all customer related activities that will directly support revenue growth. This individual should have a strong operational mindset with high focus on quality control and desire to establish revenue generating programs using a data driven approach. As a Sales Support Specialist, you will report directly into the Sales Operations business group within Alight. This position can be virtual.

Job Responsibilities:

Strategic Sales Liaison

• Seek to drive frictionless selling as a strategic liaison for contractual, governance, & approval processes required for complex opportunities.
• Ensure appropriate documentation of necessary approval processes as well as roles & responsibilities of the opportunity team.

Deal Management

• Ensure adherence & utilization of the Alight Way methodology from the point of proposal development through the closed one status.
• Administer functions include contract research, validation of price quotes, business approvals, contract/order form drafting, and order structuring requests for varying levels of deal size and complexity.
• Collaborate and build proactive, positive relationships with peers, managers, sales operations, shared services, and account teams to ensure consistency within processes, determine best practices, and work efficiently.
• Ensure compliance with published sales and business approval policies. Be a sales advocate & partner with internal organizations to understand complex sales issues.
• Strive to meet or exceed published service level agreements
• Assist with post-close deal audits analyzing and reviewing revenue schedules, fees, and product(s) within the deal.

You Bring Knowledge and Expertise

Required Experience:

• Associate's or bachelor's degree preferred or relevant experience.
• 1-3 years of Pricing, Deal Desk, Finance and/or Sales Operations experience.
• Experience in Salesforce reporting and data fields and can source and pull data from large data sets.
• Professional experience in data analysis to produce meaningful insights related to deal modeling.
• Highly detail-oriented while still able to see the big picture.
• Capability to execute complex processes & procedures.
• Able to work effectively with ambiguity and possess a positive, can-do attitude.
• Effective oral and written communication skills

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process of which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight believes diversity should be visible, valued, and sustained throughout the organization. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve

As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.

Diversity Policy Statement

Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

#L1-Remote

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Pay Transparency Statement: Alight takes into consideration a candidate's experience, education, certification/credentials, market data, internal equity, and geography when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. Therefore, an offer may fall anywhere between the estimated minimum base salary for this role of $65,600.00/year (for full time employees) and the estimated maximum base salary for this role of $162,400.00/year (for full-time employees). Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://careers.alight.com/us/en/alight-us-benefits-2023

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.