Sales Systems Manager

Figma · Brooklyn NY

Company

Figma

Location

Brooklyn NY

Type

Full Time

Job Description

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, create, test, and ship better designs, together. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!

As a Business Systems Manager, you’ll lead development and testing, and assist with the architecture and design of the Salesforce application and integrations. Your goal is to understand and prioritize requests from cross-functional teams such as Sales, Marketing, Customer Success, Product, Finance, and Legal to set expectations and efficiently implement solutions. In addition, this role will handle the data integrity within our Salesforce instance and its connected applications.

This is a full-time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:
  • Scope and build new processes to support our growing sales team (examples: Multi-currency support, CPQ software implementation, integrations with new connected systems, and rollout of additional use cases for Salesforce Cases)
  • Lead the Salesforce request intake process, release schedule, and roadmap
  • Work closely with the Salesforce Developers on Development Operations and planning
  • Participate in UAT testing and troubleshooting in conjunction with the rest of the admin and regional sales operations teams
  • Own Salesforce roles, profiles, sharing rules, lead routing rules, and groups
  • Use and maintain workflow rules, process builders, flows, and validation rules
  • Lead all aspects of data quality within Salesforce by understanding the procedures that update our customer data
  • Drive Salesforce adoption and optimize the user experience as well as deliver training and support
We'd love to hear from you if you have:
  • 5+ years of experience as a Salesforce Systems Administrator in a similar environment
  • Solid grasp of the Salesforce platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
  • Demonstrated ability to understand and articulate complex requirements and communicate them to both developers and stakeholders
  • Outstanding ability to maintain Salesforce documentation and communicate at all levels of the organization
  • Strong data management abilities
  • Previous experience working in a SCRUM or agile environment preferred
  • Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems, and processes
  • Salesforce certifications are a plus
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Read more about our team
  • Investing in Figma: The Decade of Design
  • How work is changing at Figma
  • Figma's next product is a multiplayer whiteboard called FigJam
  • Software Design Startup Figma Is Now Worth $10 Billion

We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please let your recruiter know if you require accommodation.


About Figma

Dylan Field and Evan Wallace co-founded Figma in 2012 with the vision of building tools for designers in the browser. Their goal was to create the first design tool that combined the accessibility of the Web with the functionality of a native app. Today Figma is a platform with tools and spaces to support the entire product development process—idea to design to build—and has simplified collaboration for companies like Microsoft, Uber, and The New York Times to name a few.

At Figma, we celebrate and support our differences. We know employing a team rich in diverse backgrounds, experiences, and opinions allows our employees, products, and community to flourish. Figma is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with the applicable candidate section of Figma's Privacy Policy. 

Apply Now

Date Posted

10/22/2022

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