Sales Systems Manager

What We’re Up To 

We’re building the largest platform for tech professionals globally. Monthly, millions of professionals visit BuiltIn.com from across the world. We’re the only platform they need to stay ahead of tech trends and news, develop their careers and find opportunities at companies they believe in. 

Our 1,800 customers include innovative companies of all sizes, from exciting startups to companies in the Fortune 100. To attract our audience of skilled professionals, they trust us to tell the stories of their cultures and share their job opportunities. This helps them hire the industry’s most sought-after professionals locally, nationally and remotely – ultimately  contributing to the industry’s ability to innovate a better future. 

What You’ll Be a Part Of 

Working at Built In is the chance to help shape a fast-growing company. Whereas we served eight tech hubs at the start of 2021, we entered 72 new markets across the U.S. by year’s end. Global plans are in the works. With venture funding of $30 million to date, we’re expanding not just our geographic footprint but our products and technology.  

With the launch of e-learning opportunities for users, we’ve made Built In even more valuable for the professionals who already trust us with their careers. And as we grow into the leading SaaS product for employer branding, we're using the latest technologies to serve customers in new, exciting ways — and you’ll contribute to that. 

You’ll also be a part of changing the lives of professionals like you, ambitious people with a passion for tech and love of learning. As a result, you’ll understand the impact of your work in a deeply personal, especially meaningful way. 

We are looking for a Sales Systems Manager to join our Revenue Operations Team! This person will be a key driver in the design and update of Built In’s sales technology ecosystem. The ideal candidate has a breadth of experience across the sales tech stack and can work with Salesforce Admins and Developers to ensure all systems are operating at an optimal level. This role will work collaboratively with colleagues and take the business lead to develop, evaluate, validate, implement, and maintain data collection systems and technology (either internally developed or subcontracted). Existing systems include: SFDC, LeanData, Outreach, LinkedIn, Troops, ChurnZero, ZoomInfo and Apollo.

• Own Account routing and optimize sales engagement platform
• Oversee user management and the development and maintenance of data management policies, guidelines
  and procedures (SOPs, training manuals, etc.) and compliance with standard operating procedures (SOPs) and best practices
• Act as the SME for all data tools, Salesforce CRM, and the data integrity between applications
• Manage and maintain the flow of data between Salesforce and other sales tools
• Identify and implement new technologies to improve sales processes
• Train sales teams on new systems and processes
• Analyze sales data to identify areas of improvement
• Collaborate with Salesforce Admin and other departments to ensure seamless integration of sales systems

• 3-6 years’ experience in working with various sales technologies
• Strong problem-solving and critical, strategic thinking skills
• Great influential communication and the able to interact with various levels within the organization
• Salesforce experience a plus
• Experience as either 1) Certified Outreach Admin or 2) Certified LeanData Admin
• Ability to manage multiple priorities in a fast-paced environment
• Ability to present solutions clearly and effectively to a wide range of business leaders

We’re revolutionizing tech recruitment. So we question everything, because the best answers sit just to the right of a question mark. That’s our heritage as a disruptive company — as a company whose future depends on our capacity to innovate with a sense of drive, purpose and urgency. If you join Built In, you will work from this set of values: 

• Be Inclusive, Always. We’re committed to a culture where all people are respected, have a say and can be their whole selves. We will uplift and advocate for one another. Always.
• Be Unreasonably Passionate. Our passion is borderline obsessive, and we’re ok with that. No one ever built anything great on a “meh.” We work with outsized passion to fulfill our mission.
• Be Humble. You don’t have all the answers. Luckily, you don’t have to. Don’t worry about being right. Be humble instead. 
• Stay Curious. Curiosity is a springboard to the future. It can transform the wisp of an idea into a breakthrough. We ask “what if.” We work with wonder. It’s how we innovate.
• Lead with Solutions. Question everything. But offer solutions as you do. Raise issues. But propose a few answers. For every hole you poke, offer a way to patch it up. 
• Own the Result. We have no time for blame or shame. When you stumble, own it, learn from it + get back to business. 
• Do More. Do more than your job description. Take initiative. Take charge. No job is beneath you, and no job is too big. Be a leader and do more — do whatever it takes. 

Research shows that women and other marginalized groups tend to apply to roles only when they check every point on a job description. We encourage you to apply if you meet the majority of qualifications and this role is aligned with your career trajectory. 

Built In is an equal employment opportunity employer.  Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

Built In is guided by principles of diversity, equity and inclusion (DEI). We are committed to this work over the long-term, but here’s some of what’s in place today:

• We have five thriving ERG groups: Built In For The People, BuiltOut, United We Parent, Women United in Tech and Built In Tribe. 
• We have a dedicated Director, HR + Inclusion who oversees our DEI roadmap, which provides our annual metrics, goals and initiatives. 
• We are proud to be led by a woman CEO and founder, and that more than half of our managers and employees identify as women

NOTE: BUILT IN NEVER CONTACTS JOB APPLICANTS VIA TEXT, MESSENGER OR OTHER SIMILAR APPLICATIONS. BE AWARE OF PHISHING AND SPOOFING SCAMS, BOTH VIA TEXT AND EMAIL. ONLY RESPOND TO EMAILS FROM BUILTIN.COM